Office Services Specialist (VDH03673)

DHRM•Charlottesville, VA

5d•Onsite

About The Position

The Blue Ridge Health District is seeking to hire an Office Services Specialist for our Nelson County Health Department located in Arrington, VA. This position supports Health Services and Environmental Health. Supports Health Services (HS) by performing administrative tasks for Immunization, Family Planning, STI, TB, Nursing Home Screenings, and WIC. Supports the environmental health (EH) program by performing administrative tasks requiring interpretation and judgment in applying policies, procedures, permit or certificate requirements. As Deputy Registrar for Vital Statistics, serves as contact point for program information for internal and external customers, explaining regulations and requirements for reporting, changing or releasing information. This position will be required to travel within the district to provide support for the other localities.

Requirements

Knowledge of office and administrative principles and practices
Working knowledge of word processing and spreadsheet software applications
Ability to interpret and follow established procedures and guidelines
Ability to communicate effectively with internal and external customers, verbally and in writing
Considerable skill in the operation of standard office equipment

Nice To Haves

Experience working in an office setting
Previous medical office experience (i.e. using online database systems, such as registration, services rendered and/or scheduling appointments.
Knowledge of Environmental Health processes
Bilingual in English/Spanish or multilingual

Responsibilities

Pull, file and purge records in accordance with State retention schedules.
Perform typing, data entry, faxing for Nursing staff, EHS and Program Consultants as requested.
Obtain diet information from WIC clients and provide low risk nutrition education, collect heights, weight, and capillary blood draw.
Maintain office supplies, postage and copier supplies.
Pick up, drop off & process mail, including assisting w/mass mailings.
Assist with mailing and phone appointment reminders.
Assemble and review client charts for accuracy and completeness.
Issue program materials as needed, for example, eWIC cards and food benefits.
Submit program reports.
Provide education on program guidelines, services, and use of benefits.
Verify insurance coverage.
Collect and enters payments, reconciles cash and receipts, prepare and key deposit.
Applies EH guidelines to answer citizen inquiries.
Accepts sewage disposal & well permit applications, food protection and general environmental program applications and/or plans after verifying compliance with regulations and policies.
Schedules site visit, determines fee, writes receipt, coding to applicable fund.
Compiles historical data on well and septic tank installations for construction, researching applicants' property and adjoining properties using files of tax map information and property records at local jurisdiction.
Reviews birth & death certificates for completeness, assigns control numbers, signs certificates; issues certified copies of certificates to eligible applicants; issues burial transit, disinterment, reinterment permits, in accordance with applicable policies and regulations.
Performs administrative tasks unrelated to Vital Records as required.
Collects Rabies information regarding the possible exposure to victim(s) their contact information, the owners, the vets contact information and verifies the animal(s) vaccination status.
Coordinate specimen collection and laboratory shipments with courier and lab.