Office Services Specialist

Virginia Information Technologies Agency•Winchester, VA

1d•$38,153 - $43,545•Hybrid

About The Position

This position will primarily be based in Winchester, VA. You may be needed to cover in other offices throughout the district. This position is responsible for environmental health and medical office duties. Duties will include (but not limited to): patient eligibility and registration, medical billing and posting of payments, data entry of medical and environmental health applications and completing vital records requests. This position requires availability between standard working hours of 8:00 a.m. through 4:30 p.m., Monday through Friday. The position may occasionally require the selected applicant to work an adjusted schedule in the event of late clinics, weekend health fair events, or working in a shelter during a natural disaster. This position requires a minimum of 25% travel time to different offices throughout the Commonwealth of Virginia as needed with the use of a state-issued vehicle or your personal vehicle with mileage reimbursement. A valid State Driver’s License is required to operate a state vehicle or if operating a personal vehicle while conducting business on behalf of the agency. Utilizing established policies and procedures, provides program and office support to a work unit including general office and administrative support. Characteristic duties may include: routine office and administrative responsibilities, scheduling meetings, data entry, routine transactions, preparing correspondence, maintaining records, ordering supplies, and answering questions regarding program services offered. The incumbent typically serves as the first point of contact for a program or work unit and directs inquiries to the appropriate office, division, or resource, and explains established procedures and practices. May be responsible for maintaining timesheets and entering time/leave taken into timekeeping/payroll system for assigned program area.

Requirements

Knowledge of office and administrative principles and practices
Working knowledge of word processing and spreadsheet software applications
Ability to interpret and follow established procedures and guidelines
Ability to communicate effectively with internal and external customers, verbally and in writing
Considerable skill in the operation of standard office equipment
Valid State Driver’s License

Nice To Haves

Experience in an office setting

Responsibilities

patient eligibility and registration
medical billing and posting of payments
data entry of medical and environmental health applications
completing vital records requests
routine office and administrative responsibilities
scheduling meetings
data entry
routine transactions
preparing correspondence
maintaining records
ordering supplies
answering questions regarding program services offered
serving as the first point of contact for a program or work unit and directing inquiries to the appropriate office, division, or resource
explaining established procedures and practices
maintaining timesheets and entering time/leave taken into timekeeping/payroll system for assigned program area