Office Services Coordinator

Outfront MediaNew York, NY

About The Position

OUTFRONT is one of America’s leading IRL media companies, built to do more than be seen. We create breakthrough real-world experiences that engage, influence, and drive impact. Through creative excellence, high-impact environments, and intelligent audience data, we help brands move people, show up with relevance, and make a lasting impression. Our media lives where life happens, embedded in the culture and landscape of cities and the flow of everyday movement. It’s trusted, unavoidable, and part of the cultural fabric, creating meaningful connections between brands and the audiences they serve. We’re redefining out of home by bringing intelligence, flexibility, and digital innovation to scale, turning physical presence into measurable impact and real-world influence. We are committed to creating a diverse and inclusive work environment that promotes the growth of our people. Come join our industry-leading team!

Requirements

  • High school diploma or equivalent; additional education or certification in office administration is a plus.
  • Prior experience in reception, office services, or administrative support preferred.
  • Strong communication, interpersonal, and customer-service skills.
  • Excellent organizational skills with the ability to multitask and prioritize in a fast-paced environment.
  • Proficiency with standard office software and systems.
  • High attention to detail, discretion, and professionalism.
  • Ability to lift cases of beverages and coffee kegs as required.

Responsibilities

  • Serve as the first point of contact by greeting and welcoming visitors, clients, and employees with professionalism and warmth.
  • Answer and route incoming calls accurately and efficiently, providing clear information or directing inquiries to the appropriate teams.
  • Coordinate and support town halls and office events from planning through execution.
  • Enter and manage building service tickets, including visitor access and vendor service requests, ensuring timely resolution and follow-up.
  • Sort, scan, and distribute incoming mail and packages to appropriate recipients and departments.
  • Prepare outgoing regular and express mail, ensuring accuracy, proper labeling, and timely dispatch.
  • Handle all office services requests by responding to Office Services ticket submissions.
  • Submit and manage building services tickets through the property management portal.
  • Register all clients, guests, and vendors in the visitor registration portal.
  • Monitor, stock, and maintain Service Hubs to ensure office stationery and supplies are consistently available.
  • Track inventory, submit purchase requests in advance, and keep all rented office machine supplies fully stocked to avoid disruptions.
  • Maintain clean, fully stocked pantry and break areas, including coffee and office snacks, to ensure smooth daily operations and a consistently welcoming workplace.
  • Coordinate and set up weekly breakfast and lunch orders.
  • Support internal and client-facing events by setting up conference rooms and open areas with appropriate furniture and layouts for meetings, town halls, and events.
  • Accurately enter and maintain data in relevant systems, databases, and spreadsheets.
  • Update and manage rideshare vehicle records and reservations.
  • Provide reliable phone coverage, take detailed messages, and ensure timely follow-up.
  • Assist with scheduling and calendar coordination for key personnel as needed.

Benefits

  • Medical, Dental, Vision (including same and opposite-sex domestic partners)
  • HSA and FSA plans
  • Family Benefits
  • Pet Benefits
  • 401(k) Plan with an Employer Match
  • Paid Time Off
  • Commuter Benefits
  • Educational Assistance
  • Robust Diversity, Equity and Inclusion program including 6 Employee Resource Groups (ERGs)
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