Office Services Coordinator & Coffee Barista

Echo Global Logistics•Chicago, IL

14d•$38,754 - $55,196•Onsite

About The Position

Echo Global Logistics is seeking an Office Services Coordinator & Coffee Barista to maintain the daily operations of coffee services and kitchen supplies. This role requires a customer-first attitude, ensuring an exceptional experience for employees and guests by delivering excellent customer service, maintaining a clean and well-stocked environment, and adhering to operational policies. The ideal candidate will have strong communication skills, a calm demeanor under pressure, and the ability to manage multiple tasks efficiently.

Requirements

High school graduate or equivalent.
Coffee barista, bartending, or similar experience necessary.
Strong customer service skills with the ability to maintain a calm and professional demeanor in busy environments.
Effective communication skills and ability to work collaboratively with the Facilities team.
Ability to follow health and safety guidelines.

Nice To Haves

College degree preferred or equivalent work experience.
Experience in a similar role or a fast-paced service environment is a plus.

Responsibilities

Maintain daily operations of coffee services and kitchen supplies.
Craft handcrafted espresso beverages and seasonal drinks with consistency and attention to detail.
Develop creative drink recipes, rotating seasonal menus, and unique beverage promotions.
Create and process replacement badges, and handle transactions for badges, postage stamps, and specialty coffee drinks using the POS system.
Share timely updates about café services, menu offerings, and promotions through Viva Engage.
Be present at the first-floor reception desk on Mondays and Fridays.
Cover breaks and PTO at the front desk on Tuesday, Wednesday, and Thursday.
Greet people, notify employees of guest arrivals, direct food deliveries and vendors, and stock any necessary supplies.
Maintain inventory, place orders, and receive deliveries for coffee and kitchen supplies.
Contact providers for machine maintenance and ensure all equipment is in working order.
Keep supply storage areas clean and organized.
Stock and maintain coffee stations, kitchenettes, and cafeterias with necessary supplies.
Clean coffee bar equipment and run Eversys cleaning cycle daily.
Deep clean Eversys and Marco machines weekly.
Create and document drink recipes for specialty coffee offerings.
Communicate with the Facilities team about workload and operational issues.
Be cross-trained on facilities tasks, including receiving and distributing packages, entering service tickets for janitorial and maintenance issues, and assisting with setting up and breaking down for special events.
Perform other operational, administrative, and project-related duties as assigned.