Hospitality)

IST Management Services•Boston, MA

4d•$23 - $25•Onsite

About The Position

Office Services Associate (Mail/Copy/Print/Hospitality) - Boston, MA (FT) The IST Office Services Associate performs daily activities in Office Services at our client’s location as a direct employee of IST. The client services provided at the site include, but are not limited to, business support services, office services, mail, copy, print, and records management, at a client site in Boston, MA There are opportunities for advancement both within this location, as well as other locations IST manages across the Boston Market. IST is a rapidly growing business process outsourcing (BPO) company and the largest American privately-owned facilities management company. Founded in 1997, the company is a two-time recipient of the Human Resources Professional Excellence Award granted by the Society for Human Resource Management. Benefits Include: Medical, Dental, Vision, STD, LTD, Life, Paid Time Off, Paid Holidays, and Bonus Incentives Hours: This is for a MID SHIFT , 10 AM to 7 PM, Monday through Friday. There are some opportunities for Overtime. Compensation: While the compensation for this position is finally dependent upon the candidate’s experience/qualifications, the approximate compensation for this position will be $23.00 - $25.00, to be paid hourly.

Requirements

High school diploma or equivalent (GED)
1-2 years of experience in an Office Services environment
Knowledge of Microsoft Office (Word & Excel) and familiarity with computer basics is preferred.
Ability to communicate both verbally and written with customers and other employees both one-on-one and during meetings
Must have attention to detail and critically think through and resolve problems
Must have customer service skills and be able to maintain a consistent, high level of service
Must have ability to multi-task, manage multiple accounts and establish priorities
A valid driver’s license and/or reliable transportation to and from work
Lifting up to 55 pounds
Standing for long periods of time
Significant walking
Willingness to cross-train for other job functions
The ability to obtain a US Government Secret Clearance within the first few months of employment with IST

Responsibilities

Reports directly to an IST Manager
Will learn a variety of skills, including printing/copying, mail delivery, inbound/outbound package processing, customer service training, email composition training, and many other relevant skills
We also work with moving tables and chairs for a large number of conference rooms
Kitchen stocking and loading dishwashers in common areas is part of the responsibility for this position
Promotes high motivation and customer satisfaction
Maintains efficient work-flow and is accountable for quality and efficiency of their work
Maintain effective written and oral communications with clients, managers, and peers
Prioritize work as required to ensure customer needs are met in regards to on-time delivery of services and quality of work
Insures maximization of productivity through efficient use of standard operating procedures
Develops new procedures to improve the operation of the sites and to lower operating costs
Completes other tasks as assigned