Print & Mail Services Student Associate

University of Florida•Gainesville, FL

1d•$14

About The Position

Print & Mail Services Associates interact with customers in person and over the phone. Duties will include welcoming customers, selling postage, answering general questions about mail and passports while providing excellent customer service and assisting all areas of Print & Mail Services. Departmental responsibilities include: Assisting with processing mail and packages by operating mailing machines and shipping software. Assist with print jobs, including folding, inserting, and operating printing equipment. Scanning incoming packaging and assisting with daily delivery routes. Other duties as assigned Guest service responsibilities include: Answer general questions about USPS, UPS and Passports. Assist at University functions and events (i.e. Preview Days, Move-In, Tabling, etc.). Perform general office duties such as filing, photocopying, preparing mailings, making on-campus deliveries walking or in State Vehicle, posting flyers, or assisting technical staff. Serve as a positive host by welcoming guests to Mail Services office. Provide accurate information as requested by customers at the desk or over the phone. Research and have knowledge of a variety of sources of University and community information. Cashiering responsibilities include: Selling postage, priority mail, express mail, and accountable mail; weigh letters and parcels and compute mailing costs based on type, weight, and destination. Operate a cash register, providing change and handling cash, credit, and check transactions. Report notable activities, problems, questions, etc. to the appropriate individuals. Perform end-of-day audits when needed.

Requirements

Ability to commit to working through at least the end of Spring 2026 semester
Valid Driver License
Must be able to lift, bend, crawl, climb, etc. as needed to stock inventory and reach equipment

Nice To Haves

Excellent customer service skills, a positive attitude, professional demeanor, and problem-solving/conflict resolution skills
Strong written and verbal communication skills
Reliable, responsible, professional in appearance and able to work under pressure
Ability to organize and prioritize with a high attention to detail and confidentiality
Ability to maintain accuracy and efficiency in a fast-paced environment
Proficient in data entry, typing skills, Microsoft Office products with advanced knowledge of Microsoft Excel
The ability to work independently, identifying resources and make independent decisions
Flexible hours for availability

Responsibilities

Interacting with customers in person and over the phone
Welcoming customers
Selling postage
Answering general questions about mail and passports
Assisting with processing mail and packages by operating mailing machines and shipping software
Assisting with print jobs, including folding, inserting, and operating printing equipment
Scanning incoming packaging and assisting with daily delivery routes
Answering general questions about USPS, UPS and Passports
Assisting at University functions and events (i.e. Preview Days, Move-In, Tabling, etc.)
Performing general office duties such as filing, photocopying, preparing mailings, making on-campus deliveries walking or in State Vehicle, posting flyers, or assisting technical staff
Serving as a positive host by welcoming guests to Mail Services office
Providing accurate information as requested by customers at the desk or over the phone
Researching and have knowledge of a variety of sources of University and community information
Selling postage, priority mail, express mail, and accountable mail; weigh letters and parcels and compute mailing costs based on type, weight, and destination
Operating a cash register, providing change and handling cash, credit, and check transactions
Reporting notable activities, problems, questions, etc. to the appropriate individuals
Performing end-of-day audits when needed