Hospitality & Office Services Associate
About The Position
POSITION PROFILE This position will work closely with office administration to ensure we represent the customer's culture to the external world. This position includes, but is not limited to, greeting outside callers/clients, managing conference room scheduling, preparing for key client visits (signage, workspace prep, etc.), and handling client travel arrangements where necessary. This individual will also be charged with assisting with any group company activities—parties, group functions, department meetings, etc. This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting and distributing incoming and outgoing mail. This position reports directly to the Site Manager or Assistant Site Manager, depending on site personnel configuration.
Requirements
- High school diploma or equivalent
- 1–3 years of experience in the field or in a related area
- Outstanding organization and coordination skills
- Demonstrated customer service skills
- Strong PC skills, including Microsoft Office Suite
- Good problem‑solving skills
- Ability to use audio‑visual equipment
- Able to work with minimal supervision
Nice To Haves
- Experience working in a headquarters environment preferred
Responsibilities
- Greet visitors/guests—validate against guest list, provide badge, parking validation as necessary
- Serve as company concierge for guests, clients, and staff; provide tours of facilities and recommendations for hotels, restaurants, points of interest, etc.
- Coordinate catering for meetings with support staff and caterers
- Maintain and update company phone and speed‑dial lists
- Schedule meeting rooms, ensuring each conference room has necessary supplies and setup prior to meeting times
- Assist with audio‑visual equipment for meetings
- Provide backup clerical support for Executive Assistants
- Assist with other departmental or non‑client business activities as appropriate
- Assist in daily management of facilities
- Perform other duties as assigned
- Creation of proposals in customer systems as well as print production environment
- Support Executive‑level client‑facing staff
- Vendor procurement and coordination for special projects
- Represent the culture of both Ricoh and the customer as required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
