Office Service Clerk
About The Position
This is an entry level contractual position, and s/he will be responsible for clerical tasks and services to support the effective and efficient operations of the organization's Family Investment Division. The Office Clerk position serves as a member of the Departments Family Investment team and is supervised/evaluated by the Office Supervisor and the Program Manager to ensure adherence with all protocols and best practices. The primary goal of the Office Clerk is performing diverse clerical operations and require the review, verification and interpretation of information in order to make determinations and resolve problems in accordance with policies, regulations and laws applicable to agency programs.
Requirements
- High school diploma or G.E.D. certificate.
- EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.
Responsibilities
- Reviews, verifies and interprets information in records, applications and other documents by using knowledge of agency policies and procedures to determine if appropriate procedures have been followed and to resolve problems.
- Processes and issues permits, licenses, vouchers, exemptions, invoices or other documents pertinent to agency programs and based on application of regulations and procedures to factual information.
- Responds to inquiries, makes determinations and resolves problems relative to inaccurate or incomplete information and discrepancies in various records and documents being processed.
- Explains basis of determinations to workers in other offices and agencies, clients or their representatives and the general public.
- Collects fees, makes corrections to payments owed or due, posts fees and payments to accounts and keeps financial records not requiring knowledge of bookkeeping or accounting.
- Assembles and verifies data and compiles information in order to prepare routine statistical and status reports.
- Updates and maintains files, logs, schedules, rosters and records.
- Composes routine correspondence to provide or request essential information, explain the status of requests and the procedures to be followed.
- Performs other related duties.
Benefits
- This position does offer benefits.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
