Office Service Associate DC Floater
About The Position
This is an on-call position for a reliable and self-motivated candidate to provide coverage for local accounts when needed. The role involves effective communication with various individuals and performing multiple tasks. It is an ideal position for a retired individual seeking non-full-time employment. A Floater is a cross-trained Office Services team member based in Washington DC who travels to Northern VA regional sites to provide flexible coverage across mailroom, shipping/receiving, and general office support, ensuring consistent operations whenever staffing gaps or workload demands arise.
Requirements
- High School diploma or equivalent (GED).
- Must have reliable transportation to travel to various client sites
- Minimum of 2 years Mail/Print services related experience preferred with knowledge of commonly used Office Services procedures.
- 1-3 years experience with Microsoft Office Software (Word, Excel, etc.).
- Excellent customer service skills; must possess a "can do" attitude.
- Excellent communication skills both verbal and written.
- Ability to effectively work individually or in a team environment.
- Competency in performing multiple functional tasks.
- Attention to detail.
- Ability to handle mail or hand cart, as well as flatbed.
- Must be able to lift up to 50+ pounds.
Responsibilities
- Handle all materials received in the Mail Center (receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.).
- Deliver, pickup, and transport materials within, between, to, and from various departments. (Cover other accounts in the Va and DC Area)
- Deliver office supplies.
- Deliver within the building and other locations.
- Collect data for reports
- Ensures Customer Service area is always staffed and provide back up for call outs.
- Maintains records and files
- Must have good working knowledge of postal regulations
- Must have good working knowledge of computer basics
- Provide problem resolution
- May deal with difficult or irate customer periodically
- Ensures equipment is in good working order, equipment maintenance
- Interfaces with the client contact when required
- Keeps manager informed of operational efficiencies and potential problems
- May be required to work overtime periodically
- Able to set priorities
- Must be flexible to adapt to changes
- Must demonstrate leadership qualities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
