Office Service Associate Floater
About The Position
This is an on-call position for a reliable and self-motivated candidate to provide coverage for local accounts. The role requires effective communication with diverse individuals and the ability to perform multiple tasks. It is ideal for someone retired looking for non-full-time work. The Field Support Representative (FSR / Floater) is an adaptable operational professional responsible for providing on-site coverage and project support across multiple client locations within the assigned region. This role ensures business continuity during employee absences, vacations, and other types of PTO, while also supporting special projects, operational transitions, service enhancements, and new site launches. The FSR must be flexible, customer-focused, detail-oriented, and capable of quickly integrating into diverse site environments while maintaining high service standards. Travel within the designated service area is required.
Requirements
- 2+ years of experience in office services, facilities, mailroom, print center/copy room, or related operational support roles.
- Ability to travel daily within assigned region.
- Strong customer service and communication skills.
- Proficiency with Microsoft Office and standard office equipment.
- Ability to quickly learn site-specific systems and procedures.
- Strong organizational and time-management skills.
- Ability to lift up to 50 lbs (as required by site needs).
- Valid driver's license and reliable transportation required.
Nice To Haves
- Adaptability & Flexibility
- Customer Focus
- Operational Excellence
- Problem Solving
- Professionalism
- Accountability
- Communication Skills
Responsibilities
- Provide onsite coverage for absences, PTO, and open positions across locations.
- Quickly adapt to site procedures and maintain service continuity.
- Communicate site updates, risks, and support needs to management.
- Assist with site launches, transitions, and operational audits.
- Support process improvements and cross-training initiatives.
- Complete special assignments as directed by leadership.
- Operate production equipment and manage print job workflows.
- Perform finishing services (binding, laminating, cutting).
- Monitor supply inventory and ensure deadline compliance.
- Producing professional-quality documents, presentations, and marketing materials.
- Managing digital print queues and work order systems.
- Sort and distribute incoming/outgoing mail and packages.
- Process shipments via USPS, FedEx, UPS, and couriers.
- Maintain tracking logs and ensure shipping compliance.
- Coordinate work orders and vendor activities.
- Conduct basic facility inspections and support office moves.
- Maintain safety and service standards.
- Set up conference rooms and manage office supply inventory.
- Provide general administrative and records support.
- Support on-boarding logistics and workspace readiness.
- Greet guests and manage visitor check-in systems.
- Answer phones and coordinate access requests.
- Maintain a professional and welcoming reception area.
- Receive, inspect, and log inbound deliveries.
- Prepare and coordinate outbound shipments.
- Maintain organized storage and safe material handling practices.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
