The Office Registered Nurse, under the general supervision of the providers and the Clinical Office Supervisor, is responsible for providing optimal patient care, being accessible to patients, maintaining a high level of knowledge, and working amicably with other staff members. This role has a primary focus on telephone triage, managing patient calls to the office to determine the urgency of the medical issue, the level of staff or provider response required, the appropriate location if the patient needs to be seen, and the timing of appointment scheduling. This role collaborates with the healthcare team to provide quality care to patients. Critical thinking skills assist in the assessment of the patient’s needs to determine the right place, right time, and right next step for care.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed