Office Receptionist

Serenity Mental Health Centers • Alpharetta, GA

2d • Onsite

About The Position

Serenity is seeking a receptionist for our Parker, CO office to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide an exceptional experience for our clients. Your attention to detail and proactive approach will contribute to a smooth and seamless client journey, leaving a lasting positive impression on everyone who visits our clinic. Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people. This position is contingent on successfully completing a criminal background check and drug screen upon hire.

Requirements

• High School Diploma/ GED.
• Excellent verbal and written communication, basic math skills.
• Proven ability to multitask in a fast-paced environment.
• 1+ year of full-time customer service experience, reception, or personal customer service industry.

Responsibilities

• Update and verify customer information upon each visit.
• Help customers feel valued by creating rapport, remembering their names, their interests, and stories.
• Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.
• Ensure positive customer experience by providing support and compassion.
• Rotate through other various office tasks throughout the day.

Benefits

• Career Advancement Opportunity
• Competitive Wages
• Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
• Paid Time Off
• 10 Major Holidays Off
• 401k
• Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED