Office Receptionist
About The Position
Serenity is seeking a receptionist for our Gilbert, AZ office to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide an exceptional experience for our clients. Your attention to detail and proactive approach will contribute to a smooth and seamless client journey, leaving a lasting positive impression on everyone who visits our clinic. This role involves working with suicidal patients, listening to trauma from PTSD patients, and supporting these patients, which may be triggering for some individuals.
Requirements
- High School Diploma/ GED.
- Excellent verbal and written communication, basic math skills.
- Proven ability to multitask in a fast-paced environment.
- 1+ year of full-time customer service experience, reception, or personal customer service industry.
Responsibilities
- Update and verify customer information upon each visit.
- Help customers feel valued by creating rapport, remembering their names, their interests, and stories.
- Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.
- Ensure positive customer experience by providing support and compassion.
- Rotate through other various office tasks throughout the day.
Benefits
- Competitive Wages
- Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
- Paid Time Off
- 10 Major Holidays Off
- 401k
- Employee Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
