Office Program Coordinator

Caritas Family Solutions•Olney, IL

4d•Onsite

About The Position

Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illinois since 1947 and have over 500 committed and mission-driven team members. At Caritas, we do not hire people for jobs, we find new team members for rewarding and life-changing careers that make the world better. If you are kind, patient, and ready to make a difference, we would love to meet you!

Requirements

High School Diploma or GED
Minimum of two (2) years of related experience.
Knowledge of administrative and office procedures and systems such as word processing.
Knowledge of principles and processes for providing customer and personal services.
Knowledge of principles and processes for providing quality customer service, including assessing customer needs, meeting service standards, and ensuring customer satisfaction.
Strong organizational skills, attention to detail, written and verbal communication skills, customer service orientation, ability to multitask, maintain confidentiality, and work independently.
Ability to establish and maintain positive working relationships with staff, visitors, volunteers, vendors, donors, board members, and community partners. Demonstrates professionalism, courtesy, and strong interpersonal communication skills.
Ability to prioritize multiple responsibilities, identify and resolve routine office and fleet-related issues, exercise sound judgment, and adapt to changing priorities.
Proficient Computer Skills In: Microsoft Excel, Outlook, Word, Microsoft Teams, and office technology systems.
Ability to operate office equipment, maintain electronic and physical records, manage phone systems, complete data entry accurately, and utilize fleet monitoring and office management systems.
Must display a willingness to adopt trauma-informed interventions, principles, and practices as well as a commitment to ongoing development of their capacity for application of trauma-informed care.
Access to reliable transportation: Required.
Access to a reliable automobile: Required.
Proof of continued auto insurance: Required.
Valid driver’s license: Required.

Nice To Haves

Associate degree

Responsibilities

Coordinate, plan, and facilitate daily, weekly, and monthly resident activities that promote socialization, recreation, wellness, and engagement.
Lead resident council and activity committee meetings, maintain accurate records and meeting minutes, and implement new activity ideas to enhance resident experiences.
Oversee department operations, staff, volunteers, scheduling, budgets, inventory, transportation, and event logistics to ensure efficient program delivery.
Maintain organized records, files, reports, client documentation, bus compliance records, and departmental administrative functions while providing professional customer service to residents, families, and stakeholders.
Prepare and serve meals according to established menus, maintain food safety standards, ensure kitchen cleanliness, and provide weekend kitchen coverage as needed.
Demonstrate strong communication, decision-making, organizational, and time management skills while participating in rotating on-call responsibilities and maintaining flexibility for evenings, weekends, and early morning shifts.