Office & Operations Manager (Part-Time) - New York

Ask LocalaNew York, NY
Onsite

About The Position

Locala is seeking a proactive, organized, and detail-oriented Office & Operations Manager (Part-Time, 2.5 days a week) to own our workplace experience and keep our day-to-day operations running seamlessly. This role involves managing office facilities, daily logistics, compliance, hospitality, events, people operations (onboarding/offboarding), and administrative support for finance and sales. The position also includes direct management of localized logistics for the Miami Office, covering access control, infrastructure, vendor management, local compliance, and ad-hoc projects.

Requirements

  • 3+ years of experience in Office Management, Workplace Operations, or a similar administrative role.
  • Exceptional interpersonal and communication skills; ability to interface professionally with landlords, vendors, and executives.
  • A self-starter mindset with the ability to prioritize tasks, multitask under pressure, and drive ad-hoc research projects to completion.

Nice To Haves

  • Familiarity or hands-on experience with HRIS/payroll tools (ADP, Lucca, Pagga) and CRM software (Salesforce) is highly preferred.
  • Proven track record of organizing engaging team events and managing hospitality budgets.

Responsibilities

  • Oversee the physical office layout, furniture procurement, and inventory of office supplies.
  • Coordinate all routine maintenance, emergency repairs, and daily cleaning services.
  • Partner with the IT department to troubleshoot and resolve office-related technology and infrastructure issues.
  • Handle all incoming/outgoing mail, courier services, and packages.
  • Serve as the primary internal and external liaison for all day-to-day office matters.
  • Manage workspace clearing and monitor local city notices regarding business licenses and fire inspection codes.
  • Keep the fridge stocked with snacks and drinks, order team breakfasts/lunches, and ensure office plants are watered and thriving.
  • Plan and execute regular team happy hours, internal bonding events, milestone celebrations, and the annual office holiday party.
  • Act as the welcoming face of the company for external office guests and clients.
  • Prepare personalized welcome messages and assemble new-hire swag bags.
  • Provision IT access and set up accounts across corporate HRIS and payroll systems (including Lucca, Pagga, and ADP/Canada payroll).
  • Seamlessly revoke system and facility access (IT accounts, badges, email, and HRIS) and manage the secure retrieval of IT equipment.
  • Oversee office bill payments and accurately file operational expenses.
  • Assist with ad-hoc financial admin tasks.
  • Maintain data hygiene and support specific administration tasks within Salesforce.
  • Coordinate building access and assigning key fobs for new local hires in the Miami Office.
  • Independently manage Miami furniture purchases and logging local maintenance tickets.
  • Source, vet, and pay local handymen, contractors, and service providers for the Miami Office.
  • Stay on top of Miami city notices, local business licenses, and fire inspection codes.
  • Conduct localized research as needed (e.g., sourcing and negotiating monthly staff parking options) for the Miami Office.

Benefits

  • Medical, Dental & Vision Insurance: 100% paid for the employee-only, 80% for dependents
  • 401k: With Company Match
  • Paid Parental Leave
  • Paid Time Off: Paid Vacation, Sick Time & Holidays
  • Training & development
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