Office Operations Manager

Democracy Docket • Washington, DC

9d • $77,000 - $84,000 • Hybrid

About The Position

Democracy Docket is seeking an Office Operations Manager to ensure the smooth, efficient, and welcoming day-to-day operations of our DC office. This role oversees facilities, supports basic IT and accounting needs, and partners closely with the People & Culture team to create a positive employee experience.

Requirements

• 5+ years of experience managing office operations in a fast-paced, growing company.
• Strong knowledge of office systems, vendors, and tools that keep operations and basic IT running smoothly, with the confidence to troubleshoot issues and manage external partners
• Proven ability to create a welcoming, well-run office environment that reflects company culture while managing budgets responsibly
• Highly organized, proactive, and detail-oriented, with the ability to juggle multiple priorities and respond quickly to needs as they arise

Responsibilities

• Oversee office facilities, including vendor management, maintenance requests, and coordination with building management
• Maintain office cleanliness, organization, and overall functionality
• Manage office supply inventory and ordering (including kitchen supplies, snacks, and lunch)
• Lead office planning and space management, including reconfigurations, furniture updates, and vendor coordination
• Receive and distribute incoming mail and deliveries; manage outgoing mail
• Manage basic company IT needs, including troubleshooting and software access
• Liaise with external IT vendors and contractors
• Order and maintain office equipment and technology
• Assist with basic accounting functions, including processing checks, issuing and paying invoices
• Provide travel booking support for staff as needed
• Partner with the People & Culture team to foster a welcoming, well-organized office environment
• Participate in onboarding new hires
• Support internal events and company initiatives
• Take on occasional special projects, such as internal events, office moves, and other operational initiatives as needed

Benefits

• Merit-based annual bonus eligibility
• 100% employer-paid medical, dental, and vision premiums for employees
• 401(k) with 6% company match, available after 3 months
• Commuter benefits to help with your daily travel
• Generous paid time off, including: 18 days of PTO per year (increasing with tenure), 10 paid Health & Wellness days annually, 2 paid personal days annually, 11 paid holidays, observed per company policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed