Office & Operations Closing Manager - Hours: 10:00 AM – 8:00 PM
About The Position
Christensen Recycling is seeking a reliable, detail-oriented Office / Scale Operations & Roll-Off Scheduling Closing Manager to maintain organization, accuracy, and efficiency in their daily operations. This role is crucial for a fast-paced scrap metal, catalytic converter, and roll-off dumpster business, requiring more than basic office skills. The ideal candidate will handle a variety of tasks including answering phones, data entry, customer intake, scale operations assistance, roll-off job scheduling, driver communication, live dispatching, yard monitoring, and reporting recurring issues to management. Accuracy and effective communication are paramount, as errors can impact revenue, customer service, and overall operations.
Requirements
- Reliable, focused, and dependable
- Good with computers, typing, Excel, and tracking systems
- Comfortable answering phones and dealing with customers
- Organized and able to multitask in a busy environment
- Strong attention to detail
- Able to communicate clearly with drivers, office staff, and management
- Comfortable working around a yard/industrial environment
- Able to stay calm, structured, and accurate during a fast-moving day
Responsibilities
- Answer phones and collect accurate customer information
- Complete customer intake forms and job details
- Assist with scale traffic and customer check-ins
- Use Excel and internal systems to track jobs, schedules, and paperwork
- Help manage roll-off dumpster scheduling, pickups, deliveries, and job status
- Dispatch live calls and opportunities to OTR drivers in the correct territory
- Communicate with drivers, office staff, and customers throughout the day
- Monitor yard cameras for material flow, dumpster movement, and bottlenecks
- Help prevent missed dumps, yard congestion, unsafe material placement, or delays
- Email Ken, the owner, with recurring problems, patterns, or communication breakdowns
- Support billing details, paperwork accuracy, and administrative follow-up
- Help keep the office, scale, yard, drivers, and daily operation organized and under control
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
