Office Operations Assistant Resident Internal Medicine

Ascension•Pensacola, FL

13h•Onsite

About The Position

This role is for an Office Operations Assistant in the Resident Internal Medicine department at Ascension Medical Clinic in Pensacola, FL. The position is full-time with a day shift schedule. The assistant will be responsible for greeting patients, managing appointments, handling patient documentation, verifying insurance details, processing pre-authorizations, entering daily charges, managing co-payments, and providing general administrative support to ensure smooth office operations.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Nice To Haves

At least one year of experience in a Medical Clinic or Medical Group setting.
One or more years of experience with Medical Insurance, Pre-Authorizations, and Authorizations.

Responsibilities

Warmly greet and check-in and check-out all patients and visitors, handling necessary documentation and ensuring a positive first impression.
Expertly manage patient appointments, including scheduling, confirmation, and processing requests for medical record releases.
Carefully manage and verify patient demographic and Medical Insurance details, including obtaining all required Pre-Authorizations and Authorizations to ensure continuity of care.
Accurately enter and review daily charges for patient services and manage co-payments, deposits, and daily report reconciliations to maintain financial integrity.
Provide essential administrative support to your colleagues, helping to keep our office running smoothly and efficiently so the clinical team can focus on care.