Office Operations Assistant Urgent Care
Ascension•Oshkosh, WI
•Hybrid
About The Position
This role is for an Office Operations Assistant in the Urgent Care department at Ascension Koeller Street Clinic in Oshkosh, WI. The position is part-time, with hours varying between 7 am-7 pm Monday-Friday, and includes a weekend and holiday rotation. The assistant will manage the full patient lifecycle, handle administrative tasks, and may travel to other Urgent Care clinics in the Fox Valley area as needed.
Requirements
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Responsibilities
- Manage the full patient lifecycle by greeting visitors, handling check-in/out, and scheduling or confirming appointments.
- Secure necessary documentation, verify patient demographics, and obtain insurance authorizations or precertifications.
- Collect co-pays, deductibles, and previous balances and reconcile reports and deposits to ensure financial accuracy.
- Answer telephones, screen calls, take messages, and provide essential clerical support.
- Travel to other Urgent Care clinics in the Fox Valley area as needed.
Benefits
- Paid time off (PTO)
- Various health insurance options & wellness plans
- Retirement benefits including employer match plans
- Long-term & short-term disability
- Employee assistance programs (EAP)
- Parental leave & adoption assistance
- Tuition reimbursement
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
