Office Operations Assistant Float Pool Staffing

Ascension•Indianapolis, IN

21h•Hybrid

About The Position

This role is for an Office Operations Assistant within the Float Pool Staffing department at Ascension Medical Group Clinic in Indianapolis, IN. The position requires availability during the hours of 7 AM to 7 PM, Monday through Friday, with a 40-hour work week. The assistant will float to all locations in the greater North Indianapolis Region. Weekends are optional if there is a need. A Float Pool Incentive is offered.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Six months of experience working in an administrative support role in a medical office setting.
Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

Create a seamless patient arrival experience by managing the check-in and out process with a focus on hospitality and clinical readiness.
Lead the accuracy of patient care records by verifying demographic and insurance data to ensure every patient’s journey is documented correctly from the start.
Support the financial health of the clinic by securing necessary insurance authorizations and managing daily co-payments and deposits with expert precision.
Orchestrate the clinic’s daily flow by scheduling appointments and managing medical record requests to keep the healthcare team and the patients perfectly in sync.