Office Operations Assistant Heart and Vascular

Ascension•Franklin, WI

5d•Onsite

About The Position

This role is for an Office Operations Assistant in the Heart and Vascular department, located at the Franklin Medical Office Building in Franklin, WI. The position is part-time, working day shifts. The assistant will manage the full patient lifecycle, including greeting visitors, handling check-in/out, and scheduling/confirming appointments. Responsibilities also include securing necessary documentation, verifying patient demographics, obtaining insurance authorizations or precertifications, collecting payments, and providing essential clerical support such as answering telephones and screening calls.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
24 hours a week | Between M-F | No weekends or major holidays
2 years of medical office experience
EPIC experience

Nice To Haves

cardiology experience is a plus

Responsibilities

Manage the full patient lifecycle by greeting visitors, handling check-in/out, and scheduling or confirming appointments.
Secure necessary documentation, verify patient demographics, and obtain insurance authorizations or precertifications.
Collect co-pays, deductibles, and previous balances and reconcile reports and deposits to ensure financial accuracy.
Answer telephones, screen calls, take messages, and provide essential clerical support.