Office Nurse

Mp Rpo•Wolfeboro, NH

16h

About The Position

Under the general supervision of the Practice Manager, the Office Nurse works with providers and the practice team to coordinate and ensure the delivery of quality care and medical services. The position coordinates clinical supplies, equipment, and medications; provides direct clinical care and patient education; supports patient access and office operations; and provides clinical support and guidance to providers and medical assistants. The nurse also collaborates with practice leadership, care coordinators, and quality management liaisons to improve clinical workflows, address patient care gaps, and support quality goals.

Requirements

Completion of an RN or LPN program.
NH state license.
BLS.

Responsibilities

Maintain inventories of clinical supplies and equipment, ensure emergency equipment is functional, and clean and sterilize equipment according to instructions or established procedures.
Ensure hazardous materials are stored, handled, and disposed of according to Hospital policies, and ensure vaccines are stored, handled, and administered according to NH Immunization Program standards.
Coordinate with the Pharmacy Department regarding eligible patients and sample medications, following established communication and procurement processes.
Order supplies, medications, and immunizations as needed, and keep examination rooms and bathrooms stocked.
Document patients’ chief complaints, medical histories, and vital signs in the Electronic Medical Record, complete pertinent forms, and follow Best Practice Work Flows.
Prepare, instruct, position, and drape patients for clinical care.
Perform EKGs, rapid strep screens, pregnancy tests, INR testing, flu swabs, and other provider-ordered tests in accordance with CLIA-waived regulations; perform phlebotomy as needed.
Assist with minor surgeries and procedures, including pap smears, suturing, dressing changes, catheterizations, skin lesion excision, and casting, using appropriate aseptic and sterile techniques.
Provide educational materials and instruct patients about medications, diet, exercise, care-plan goals, and diagnosis-specific preventive guidelines in collaboration with the Provider.
Prepare and administer medications as directed by a Physician or Provider or as indicated in the patient record.
Perform timely telephone assessments, triage patients to appropriate care, document accurately, and prioritize scheduling.
Order medications for refills and prescription processing in accordance with Hospital policy.
Provide nurse visits in collaboration with the patient’s Provider to support treatment-plan compliance, and document visits to enable appropriate coding and billing.
Schedule appointments and complete orders for appointments, procedures, tests, and consultations with other Providers as requested.
Complete and process referrals, pre-certifications, and pre-approvals as needed.
Answer telephones and file and retrieve records as needed.
Support efficient patient flow and promptly assess patients presenting at the office.
Provide clinical support to all Providers and Physicians, including assisting with review of reports and clinical studies and communicating test results, recommendations, and treatment-plan responses to patients.
Prepare examination rooms with required supplies, instruments, and equipment, and keep rooms clean.
Help Providers and Physicians stay on schedule while accounting for emergencies and unexpected interruptions.
Prepare specimens and documentation for processing or transportation to a processing facility.
Report adverse vaccine events as required by NH Immunization Program standards.
Act as a clinical leader and mentor in the practice by providing feedback and guidance to Medical Assistants.
Communicate clinical education needs to the Practice Coordinator and Practice Director to optimize team capacity.
Work with the Practice Director and Practice Coordinator to improve or implement clinical workflows.
Work with Care Coordinators and Quality Management liaisons to address identified patient care gaps, support quality goals, and connect patients and family members with resources for optimal care compliance.