Gastroenterology Westlawn - MA/LPN - Full Time

Murfreesboro Medical Clinic•Murfreesboro, TN

10d•Onsite

About The Position

The Office Nurse (MA/CNA) will provide nursing support for the Gastroenterology department or clinic-wide, as requested. This role requires adherence to all policies and procedures of Murfreesboro Medical Clinic (MMC) and meeting patient needs through a teamwork approach. The position involves working in an office setting with frequent patient interaction, both over the phone and in person. Potential exposure to communicable diseases and other conditions common to medical practice exists. Varied physical activities such as walking, bending, reaching, lifting up to 30 pounds, stooping, assisting patients, and sitting for extended periods may occur, along with occasional stress from multiple responsibilities.

Requirements

Completion of Medical Assistant educational program, CNA program or LPN License
Current CPR certification
Excellent customer service skills
Strong skills in communicating effectively with co-workers, providers, and patients
Ability to conduct daily functions in an appropriate, professional, and compassionate manner
Ability to manage/prioritize multiple tasks in an efficient and timely manner
Teamwork attitude
Flexibility to respond to changing demands
Ability to react calmly and competently in stressful situations
Effectively utilize computer systems and programs that are necessary to complete daily tasks
Appropriate assessment and assistance techniques
Must be able to operate or have ability to be trained to operate related office equipment including but not limited to computer terminal, copier, fax, laser printer, and telephone system.

Nice To Haves

Experience preferred but not required

Responsibilities

Represent MMC in a courteous and professional manner
Greet guests and incoming calls in a polite, prompt, and helpful manner
Be at your workstation on time and prepared to start the day
Read emails frequently for important messages and updates
Be flexible when asked to stay past your scheduled work time to accommodate patient needs
Provide prompt, efficient, and accurate patient service
Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
Assist patients to rooms, perform proper intake, begin office note, and enter requested lab and x-ray orders in the EMR
Promote wellness by providing patient education materials, communicating physician advice/instructions, and giving injections
Set up exam rooms; assist doctor/provider in office exams and procedures
Perform laboratory tests (cultures/swabs) of minimal to moderate complexity, including completion of lab requisitions per computer and paper
Enter/Scribe provider’s notes in electronic note as assigned
Schedule procedures, explaining the procedure and prep to patients if needed
Triage calls for providers, including determining emergencies, identifying symptoms, using discretion for work-in appointments, and refilling routine prescriptions after reviewing the medical chart, transferring to PA/NP for topicals and injections
Maintain quality monitoring logs (e.g., refrigerator, lab test, immunizations, lab inventory, and stocking of supplies)
Contact drug companies as directed for medication samples
Administer injections: Subcutaneous, Intramuscular, Intradermal, and Intralesional
Complete all required paperwork
With instruction, perform other duties as required or assigned
Set up and equip procedure and exam rooms, assist the provider in procedures and prep to patients
Keep clinic and exam rooms clean and sanitized
Sterilize and clean equipment after use
Notify patients of test results as directed by providers and document all patient contact
Utilize the Electronic Medical Record for all patient interactions and communication
Be knowledgeable and adhere to OSHA guidelines and MMC policies and procedures
Help in other areas of the office if required such as scheduling, check-in, check-out
With instruction, perform other duties as required or assigned