Office Manager

Culligan 257SC•Hilton Head Island, SC

3d•Onsite

About The Position

Culligan is currently seeking an individual experienced in customer-focused positions to act as an Office Manager. This position reports to the General Manager of the dealership and is responsible for the management of all office staff. The Office Manager will oversee daily office operations for the branch and assist with administrative tasks. This position will implement policies and procedures to ensure efficient and effective customer service that exceeds the expectations of the customer.

Requirements

Proficiency in Microsoft Office programs, specifically Excel, Outlook and Word.
Strong communication and customer service skills.
Excellent organizational skills and ability to multitask.

Nice To Haves

3-5 years of office management experience preferred.
Associate or bachelors degree in Business or a related field preferred.

Responsibilities

Implement and maintain office policies and procedures.
Assist with client phone and email inquiries and scheduling
Handle confidential and sensitive information with discretion.
Direct and supervise daily operations for office staff.
Manage accounts receivable for the branch.
Assist General Manager with month end close process for the branch.
Coach and counsel employees and address performance issues in a timely manner.
Respond promptly to all customer inquiries, including any negative customer situations.
Communicate with customers and vendors on daily operations.
Maintain an organized and clean office that is welcoming for employees and customers.
Manage office supplies inventory and place orders as needed.
Complete any other responsibilities as assigned.