Office Manager (Plano, TX)

ABCorp NA Inc.•Boston, MA

4d•$0 - $20•Onsite

About The Position

ABCorp is actively seeking candidates for an Office Manager position, supporting our Client Services and Tech team. You'll be supporting both external and internal clients with a mix of customer service and administrative responsibilities. We are looking for individuals with a positive attitude, strong communication skills with outstanding phone etiquette, attention to detail, and proven ability to multitask. This is a full-time position with benefits and an exciting opportunity to work with a great team in an intimate professional environment.

Requirements

Highly effective service skills including professional demeanor and outstanding phone etiquette
Strong communication skills including the ability to craft professional emails and client related documents
Ability to quickly grasp computer software
Must be proficient in the use of Microsoft Office
Ability to work well in time-sensitive situations where customer satisfaction is the goal
Ability to multitask in a fast-paced environment
Must demonstrate problem-solving skills
Must be customer service oriented
Must be team oriented
Must be able to work autonomously
Must demonstrate excellent organizational skills
At least 2 years of customer service, and/or administrative support experience

Nice To Haves

Experience with ERP systems preferred
Experience in printing and/or manufacturing environment desired but not required

Responsibilities

Manage client orders from purchase order receipt to delivery and invoicing, which includes data entry into ABCorp’s ERP system as well as managing the milestones and delivery schedules of the orders
Monitoring office supplies and ordering new stationery, supplies and electronics as required
Managing maintenance vendors to keep the office clean and safe and ensure its appliances are in good working order
Handle shipping request on a daily basis and coordinating with ABCorp's technology department to ensure all part items are received and accounted for
Coordinate the order treatment with appropriate Account Manager, Technical Consultants, Sales, Operations, Logistics, and Finance departments
Serve as liaison with manufacturing for all order related matters
Manage Parts inventory in conjunction with manufacturing to ensure accurate totals
Participate in weekly, internal production status meetings