Office Manager Construction
About The Position
Window World is seeking an experienced Office Manager to lead and support our growing operation. The ideal candidate will have a proven track record managing an office within the home improvement, remodeling, or construction industry. This position oversees a small team of office professionals responsible for customer service, permitting, product ordering, product receiving, payroll processing, and accounts receivable. The successful candidate will be highly organized, detail-oriented, and capable of managing multiple priorities while fostering a positive team environment.
Requirements
- Minimum of 5 years of office management experience, preferably within the construction, remodeling, or home improvement industry.
- Strong leadership and team management skills.
- Excellent organizational and time-management abilities.
- Strong interpersonal, communication, and customer service skills.
- Proficiency with office systems, reporting, and administrative processes.
- Ability to manage multiple projects and priorities in a fast-paced environment.
Responsibilities
- Manage the daily activities of office staff.
- Hire, coach, train, and develop team members as needed.
- Assist with onboarding and ongoing training initiatives.
- Foster a professional, productive, and customer-focused work environment.
- Maintain thorough knowledge of company products, policies, and services.
- Ensure adherence to company processes and standard operating procedures.
- Maintain an organized, efficient, and professional office environment.
- Prepare daily, weekly, monthly, quarterly, and annual operational reports.
- Resolve customer concerns by identifying root causes, coordinating solutions, and following up to ensure satisfaction.
- Deliver exceptional customer service while maintaining professionalism and responsiveness.
- Provide oversight and support for Customer Service, Permitting, Product Ordering, Product Receiving, Payroll Processing, Accounts Receivable, and Appointment Scheduling.
Benefits
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Dental insurance
- Comprehensive process and systems training
- Paid Holidays
- Medical Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
