Office Manager

Dial Silvercrest Corp•Omaha, NE

30d

About The Position

Dial is the place to love the way you work. Our team members get the opportunity to serve and learn from some of the most knowledgeable seniors. Our residents will become your family as we seek to infuse happiness into the lives of those we serve daily. You will make a difference at Dial by not only adding years to resident's lives, but life to their years. Position Summary: Maintain accounts receivable, coordinate payroll processing and timesheets, track resident monthly billing, prepare correspondence and other forms/documents needed for daily operations and marketing, assist with a new employee orientation program, and other duties as assigned.

Requirements

3-5 years as an Office Manager
High School diploma or GED
Must be at least 18 years of age
Advanced knowledge of bookkeeping beyond high school or equivalent work experience
Microsoft Office programs
Promote teamwork in providing services to residents.
Knowledge of and ability to operate and maintain equipment (FAX machine, calculator, photocopier, telephone, computer, and printer)
Knowledge of Microsoft computer software such as Word, Excel. Outlook and YARDI.
Knowledge of or willingness and ability to learn computer programs used in this facility
Proficiency in keyboard and data entry skills and ability to use a ten-key calculator (preferably by touch)
Ability to perform mathematical calculations accurately
Ability to read and comprehend the information efficiently

Nice To Haves

Previous experience with ADP or Yardi, preferred
A proven track record as an Office Manager is strongly preferred.
Willingness to learn and help others
Enjoyment in working with older adults

Responsibilities

Maintain Office Records and Provide Clerical Support
Organize office functions and flow of communication.
Maintain Accounts Receivable. (Invoice customers, post-payment of invoices, track non-routine and miscellaneous services for which residents, employees, or vendors should be billed or credited, and deposit invoice payments at the bank.)
Maintain and coordinate payroll processing and timesheets.
Responsible for resident monthly billing and tracking of additional charges.
Maintain resident files.
Maintain vendor files.
Prepare and mail monthly resident billing statements.
Ensure that resident payments are deposited efficiently.
Utilize YARDI software to track all receivables/payables.
Keep files of all receivables/payables.
Prepare correspondence and other forms/documents needed for daily operations and marketing.
Duplicate and distribute information.
Maintain office supplies and purchase needed supplies as approved by supervisor.
Lead/manage the Dial University Training program.
Assist in the management of the New Employee Orientation program.
Hire, supervise, train and manage all front office staff at the Assisted Living campus to provide appropriate services.
Assist in providing and coordinating services to residents, families, prospects, and visitors
Answer telephones and respond to residents' requests.
Create and maintain an environment for residents, families, and guests that is customer-friendly and that values and respects the uniqueness of each individual.
Answer inquiry calls and conduct tours in the absence of the Executive Director and/or Marketing Director.
Prepare weekly newsletters and assist with the preparation of marketing collaterals as needed.
Assist with special events as requested.