Office Manager

BROWN HARRIS STEVENS RESIDENTIAL SALES LLC•Hoboken, NJ

28d•$45,000 - $47,000

About The Position

The Office Manager provides responsive, high quality and cost effective management of all day to day operational services and functions as well as assist in a variety of business services, tasks, and special projects.

Requirements

High degree of proficiency with MS Office products including Word, Excel, Access, Power Point, PDF Converter, and Outlook.
Professional and courteous demeanor with exceptional communication, presentation, customer service and interpersonal skills.
Ability to onboard, train, and manage others successfully, as well as create a collaborative environment between the sales offices and other departments, including HR, IT, Marketing, Accounting, etc.
Ability to maintain the highest level of confidentiality and handle sensitive material concerning the organization.
Strong organizational/time management skills.
Ability to handle multiple tasks simultaneously and meet designated deadlines.
Understanding of the larger business context; planning and forecasting accordingly.

Nice To Haves

Experience in Real Estate Sales or related industry.

Responsibilities

Handling expenses, making appointments, arranging meetings.
Receiving, composing and editing letters, memoranda and general correspondence, managing records, maintaining contacts, data entry.
Maintaining listings.
Preparing material for management meetings and presentations.
Anticipating needs, dealing with the unexpected, acting as liaison between Executive and staff, handling confidential matters.
Direct supervision of staff.
Ensuring that brokers and staff are supported properly administratively and professionally to ensure a higher volume of production.
Managing and increasing the effectiveness of broker support.
Being available to brokers administratively and maintaining a high level of broker services.
Supervising administrative staff including but not limited to training, task delegation, tracking and handling all attendance-related needs, monthly meetings, motivation, and following up.
Working with Human Resources on matters relating to State and Federal employment law compliance, recruitment, hiring, new hire orientation, performance management, and terminations.
Providing input and soliciting feedback from managing principals and brokers concerning staff performance and involving corporate Human Resources, as necessary, on cases involving disciplinary issues and terminations.
Resolving office staff issues.
Being available and on-call in the event of an emergency.