Office Manager

Brechbuhler Scales, Inc. and Affiliates•Indianapolis, IN

4h•Onsite

About The Position

We are seeking a dependable, detail-oriented Office Manager to support branch operations. You will assist customers, manage invoices and payments, support payroll-related timekeeping, and keep month-end administrative work accurate and on schedule. The ideal candidate is organized, approachable, and comfortable following through on important details.

Requirements

High school diploma or GED.
Proficient written and verbal communication skills in English.
Proficiency with Microsoft Office 365, including Outlook, Excel, and Word.
One year of data-entry and/or customer-service experience preferred.

Nice To Haves

Strong attention to detail and a habit of checking work for accuracy and completeness.
Organized, self-motivated, and comfortable managing recurring deadlines and office processes.
Professional, tactful communication with customers, technicians, vendors, and branch leadership.
Ability to work independently, prioritize effectively, and stay calm when interruptions occur.
Experience in office administration, customer service, accounting support, payroll support, or data entry is preferred.

Responsibilities

Answer phones, respond to customer emails, and provide professional customer service.
Enter customer and vendor invoices, process credit-card payments, and maintain accurate records.
Review and update timecards; assist with payroll-hour submission and related follow-up.
Support month-end invoice tracking, work in process (WIP), inventory, and reconciliation activities.
Follow up respectfully on missing information, approvals, invoices, and documentation.
Handle competing priorities in a structured way while maintaining accuracy and follow-through.