Office Manager
About The Position
The Office Manager will provide hands-on structure and support for internal teams while maintaining customer service excellence with efficient processes and systems. This is the role for you if you are: A well-organized manager of people and processes that is approachable and able to provide solutions for customer needs and issues. A systems thinker who learns new software quickly, finds efficient ways to get work done. A motivating leader who works alongside his/her team to meet deadlines, tackle projects, resolve issues, and support customers. An amazing communicator who can explain things clearly and simply. Process oriented with a continuous improvement mindset, able to document processes, revise them for optimal outcomes, train team on changes, and audit for compliance.
Requirements
- 3+ years of people leadership experience, with a demonstrated open-door philosophy and success leading through times of change and growth.
- 7+ years of experience working in roles with administrative, customer service, and accounting responsibilities.
- 7+ years of experience delivering and reinforcing business expectations, as well as ensuring complete and accurate business records are kept, and all business activities can withstand scrutiny and pass an audit.
- Strong focus on customer satisfaction and service, ensuring the company delivers a seamless experience.
- Proven mastery of a wide variety of software and ability to become an “expert” user of essential business systems.
Responsibilities
- Provide hands-on structure and support for internal teams.
- Maintain customer service excellence with efficient processes and systems.
- Provide solutions for customer needs and issues.
- Learn new software quickly and find efficient ways to get work done.
- Work alongside the team to meet deadlines, tackle projects, resolve issues, and support customers.
- Explain things clearly and simply.
- Document processes, revise them for optimal outcomes, train team on changes, and audit for compliance.
- Deliver and reinforce business expectations.
- Ensure complete and accurate business records are kept.
- Ensure all business activities can withstand scrutiny and pass an audit.
- Focus on customer satisfaction and service, ensuring the company delivers a seamless experience.
- Become an “expert” user of essential business systems.
Benefits
- Great company benefits
- Retirement savings program with company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
