Advanced Office Manager

Nuvia Dental Implant Center Careers • West Bloomfield, MI

23d • Onsite

About The Position

Nuvia Cosmetic Dentistry is rapidly expanding and looking for enthusiastic Office Managers to join our growing team. Nuvia is known for our exceptional patient care, evidenced by our 50,000+ 5-star Google reviews. With over 50 locations across the country, Nuvia has been featured on major news outlets such as Yahoo Finance, ABC, and CBS. Nuvia is an ideal career for any hard working Office Manager who is interested in being a part of life-changing experiences for our patients. Practice Managers are an integral part of each Nuvia center, working with administrative, clinical and sales team members to ensure the success of the center. Office Managers are responsible for optimizing the patient schedule to align with production goals and to ensure patients are being treated efficiently. Office Managers are key to ensuring patients have an exceptional treatment experience through excellent communication and managing patient expectations. The Office Managers are responsible for managing the administrative team and Dental Assistants, ensuring policies and procedures are adhered to, and also that workflows are efficient.

Requirements

• 3-5 year management experience in the dental field preferred
• Familiar with OSHA and HIPPA compliance standards
• Experience with OpenDental management Software preferred
• 2 plus years experience as a training facilitator

Responsibilities

• Drives a productive and efficient schedule
• Works with clinical team
• Ensures Nuvia’s best practices are in place
• Administers and enforces company policies and procedures
• Works closely with clinical providers to communicate company objectives
• Serve as a point of contact between centralized operations and their center
• Ensure compliance in the center based on OSHA and HIPPA guidelines
• Facilitate training for center staff on new best practices
• Schedule patients to optimize efficiency and production
• Ensure accuracy of documentation in Nuvia’s operating system to accurately track patient surgeries, outstanding balances, and medical documentation.
• Perform daily huddles and inspections to facilitate alignment and adequate maintenance of the center.
• Collaborate and partner with other departments, such as: Compliance, Provider Success, Sales, Payroll, Facility Support, Patient Experience to ensure operational excellence and alignment.
• Leverage your skills and experience as a manager to troubleshoot and solve daily situations that could negatively impact the patient, your team, or Nuvia.

Benefits

• comprehensive health, dental, vision, life insurance, short and long-term disability, 401k with match, paid training, PTO, bereavement leave, parental leave, and an employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed