Office Manager (Hybrid, Chicago, IL)

Byline Bank.•Chicago, IL

1d•$25 - $31•Hybrid

About The Position

Headquartered in Chicago, Byline Bank, a subsidiary of Byline Bancorp, Inc. (NYSE:BY), is a full-service commercial bank serving small- and medium-sized businesses, financial sponsors and consumers. Byline Bank has approximately $9.9 billion in assets and operates over 40 branch locations throughout the Chicago and Milwaukee metropolitan areas. Byline Bank offers a broad range of commercial and community banking products and services, including small-ticket equipment leasing and U.S. Small Business Administration loans. Byline Bank is a member of FDIC and an Equal Housing Lender. At Byline Bank, we take pride in being an award-winning workplace. Some of our recent recognitions include: U.S. News & World Report’s Best Companies to Work for in the Midwest 2024-2025, 2025-2026 and Best Companies to Work for in Finance and Insurance & Overall 2025-2026. Newsweek’s America’s Greatest Midsize Workplaces for Women 2026 Best Companies Group’s Best Remote and Hybrid Workplaces in America 2026 Chicago Sun Times Chicago’s Best Workplaces 2024, 2025 Best Companies Group and Illinois SHRM (Society for Human Resource Management) Best Workplaces in Illinois 2024, 2025, 2026 By joining our team, you will become part of an organization that values growth, collaboration, and innovation. We strive to create an environment where employees feel supported and are empowered to excel in their roles. If you're looking for a career with a company that puts people first and makes a difference in the communities we serve, Byline Bank is the place for you.

Requirements

High School Diploma or equivalent.
5+ years of officer manager, receptionist, or office administration experience for large companies.
Ability to effectively communicate and collaborate with a diverse range of people and job functions.
Professional demeanor and ability to remain calm under pressure.
Personal integrity, with the demonstrated ability to handle sensitive and confidential information.
Ability to work independently.
Attention to detail, and excellent organizational and communication skills.
Ability to treat sensitive/confidential information with appropriate discretion.
Strong sense of urgency, adaptability, flexibility, optimism, and resourcefulness.
The ability to function professionally under pressure, while managing multiple concurrent projects and deadlines.
Proven competencies in software applications and procedures including computers, video conference systems, Office 365, Microsoft Office etc.
Good working knowledge of office equipment and procedures including computers, printers, postage machines, kitchen coffee makers, refrigerators, microwaves etc.
Excellent interpersonal, written, and verbal communication skills.

Responsibilities

Manage and resolve all Facilities work tickets (FreshService), and act as silo Administrator for Facilities work ticket portal as well as run regular analytics and performance report.
Manage freight elevator access and deliveries.
Register visitors with building management security and utilizing the building management specific software.
Provide credentials and training to business units on using building management portal that registers guests and schedules/reserves building conference spaces.
Collaborate with Executive Support Staff for special meetings, events, and board meetings.
Assist business units with meeting scheduling and requests via credentials on the Robin app.
Manage all associated expenses for the office, such as, office supplies, deliveries, UPS, and Courier.
Sort and distribute incoming mail at Byline HQ mailroom.
Coordinate receipt of packages, inform receivers and distribute accordingly.
Manage office postage machine usage and third-party maintenance of machine as required and provide credentials and training for UPS portal to business units.
Assist with drafting correspondence as requested by the Facilities Team.
Assist in drafting of reports, letters organization charts, power point presentations etc., as required.
Manage the day-to-day services of Byline’s Headquarters Chicago Office which includes copiers, kitchens, building, office ID’s, and office supplies.
Coordinate with our Corporate Security Officer to ensure the following for the supported office; access cards for new staff, seating charts, and monthly reporting.
Coordinate with Corporate Security Officer and building management to ensure fire emergency plans are up to date, employees informed, and instructions /training provided to office business unit safety teams.
Coordinate with the building management and third-party vendors to schedule service, maintenance, and inspection calls.
Coordinate with Facilities Team to provide document control for all Facilities third-party vendors.
Assist in any areas and duties as directed by the Facilities Team or Senior Management.
Manage, update, and monitor department webpage – including job aid creation, updates, and process documents.
All other duties as assigned.
Position is hybrid, will generally require 2-3 days in office with the remainder remote – timing of in office presence dependent upon time of year, Board meetings, Corporate functions and miscellaneous occasions.