Office Manager - Emory Folmar Soccer Complex

Young Men’s Christian Association of Greater Montgomery•Montgomery, AL

44d•Onsite

About The Position

The Office Manager is responsible for providing comprehensive administrative support and ensuring the smooth daily operation of the facility. This role includes welcoming and assisting visitors, managing program registrations, collecting fees, maintaining accurate records, and ensuring compliance with safety and regulatory standards. The Office Manager also serves as the Administrative Manager for Montgomery United FC (MUFC), overseeing front-office operations and supporting game day and retail activities. This position requires flexibility, including availability for non-traditional hours and occasional weekends. In addition, every position in the YMCA of Greater Montgomery is responsible for upholding the Christian principles that are central to our mission by modeling behaviors that exemplify the four pillars of character - caring, honesty, respect and responsibility.

Requirements

High school diploma or general education degree (GED) or two to three years related experience or equivalent combination of education and experience
knowledge of soccer
Current CPR, First Aid/AED or within 30 days of hire
Required YMCA Safety Trainings within 30 days of hire

Responsibilities

Greet and assist customers, program participants, and visitors in a professional and friendly manner.
Answer phone calls and respond to inquiries regarding programs, facility operations, Montgomery United FC (MUFC), and reservations.
Manage program registrations and facility/field reservations, ensuring accurate documentation, fee collection, and receipt issuance.
Monitor facility operations to ensure compliance with center rules, safety standards, and sanitation requirements.
Implement emergency action plans and follow established safety procedures when necessary.
Maintain accurate records of facility usage, program participation, and financial transactions.
Prepare reports and ensure timely and accurate data entry into computer systems.
Oversee facility opening and closing procedures, ensuring building security and proper functioning of all systems.
Complete shift closeouts and process financial deposits in accordance with organizational procedures.
Manage Independent Contractor staff check requests.
Assist with setup of meeting rooms and audiovisual equipment as needed.
Maintain accurate records of MUFC Store inventory, sales, and orders.
Oversee shipping and fulfillment of items sold through the MUFC Store.
Oversee and manage MUFC in-house ticket sales.
Provide oversight and supervision of part-time staff during MUFC game day operations.
Prepare and maintain documentation required for DHR licensing.
Ensure branch compliance with DHR regulations and applicable policies.
Support staff in organizing and managing facility events.
Serve as the Administrative Manager for Montgomery United FC, overseeing front-office operations and administrative functions.
Attend required in-service workshops, training sessions, and staff meetings.