Office Manager (Queens, NY)

Child Center Residential Treatment Facility • Queens, NY

3d • Onsite

About The Position

The Office Manager is responsible for the organization and coordination of office operations, procedures and resources to ensure optimal efficiency of the program and Agency. The role involves performing registration/enrollment/intake of families and children for services, coordinating and distributing program information, and handling customer inquiries and/or complaints in a courteous and timely manner. The Office Manager will maintain DYCD Online systems by inputting participant information, attendance, activity schedule, and holiday programming schedules. They will also prepare and maintain student files, prepare statistical data for monthly board reports, and monitor and maintain office supply inventory, including ordering supplies. Other related duties as assigned.

Requirements

• High School diploma or equivalency.
• Knowledge of clerical practices and procedures.
• Proficiency in Microsoft Office.
• Strong leadership, collaborative and diplomacy skills.
• Excellent oral and written communication skills.
• Ability to plan and carry out assignments independently.
• Ability to prioritize, adhere to timelines and multi-task.
• Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
• Safe and successful performance, including meeting productivity standards.
• Maintain an understanding of the principles, methods and processes needed to perform the job.
• Attends staff meetings, seminars and in-service training as assigned.
• Demonstrates the ability to complete work in an acceptable manner by the time and/or date established with accuracy, neatness and thoroughness and minimal amount of errors.
• Maintain established departmental policies and procedures including maintain strict confidentiality and adherence to all HIPAA guidelines at all times.

Responsibilities

• Performs registration/enrollment/intake of families and children for services.
• Coordinates and distributes program information.
• Handles customer inquiries and/or complaints in a courteous and timely manner.
• Maintains DYCD Online systems (i.e. inputting participant information, attendance, activity schedule, holiday programming schedules, etc.)
• Prepares and maintains student files.
• Prepares statistical data for monthly board reports.
• Monitors and maintains office supply inventory including ordering supplies.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED