Office Manager

DaloopaNew York, NY
Onsite

About The Position

The Office & Administrative Manager is the operational anchor of our NYC headquarters, responsible for driving flawless execution across office operations, logistics, onboarding, vendor management, and select GTM / IT administrative support. This role is deeply execution‑oriented and requires someone who thrives on structured guidance, fast feedback incorporation, and disciplined follow‑through. Operating within a small, high‑accountability team, this role partners closely with senior leadership to ensure the office runs smoothly and initiatives land without last‑minute risk.

Requirements

  • Strong operator with proven experience in office management, administrative operations, or similar execution-heavy roles.
  • Creates scalable processes and documentation (SOPs, checklists, playbooks)
  • Demonstrated ability to prioritize critical-path work, manage multiple streams simultaneously, and push work to “done.”
  • Deadline-driven with sacred respect for timelines.
  • Comfort operating with incomplete information while still moving forward decisively and independently.
  • Takes direct guidance and incorporates feedback quickly as business needs evolve and you value proactively
  • Experience coordinating onsite IT needs (not technical engineering) — hardware inventory, shipping, receiving, equipment logistics.
  • Ability to manage complex scheduling, meeting logistics, and administrative support for GTM leadership with structure and accuracy (when requested).
  • High accountability mindset: proactive, structured, reliable, organized, and unafraid to enforce standards.
  • Takes ownership and proactively taps into resources such as manager and applicable subject owners/experts to help move projects along.
  • Calm under pressure, deadline-driven, and comfortable in a small team with a direct reporting structure.
  • Service ethos is table stakes; this team thrives in seeing the results of operational excellence vs. credit or visibility.
  • We are low ego – high impact.

Responsibilities

  • Keep the NYC office running smoothly day‑to‑day, ensuring the space is organized, functional, and ready for employees and visitors.
  • Coordinate building partners, vendors, and service providers to maintain a consistent, reliable office environment.
  • Deliver seamless onsite experiences through meeting room readiness, visitor management, and event logistics.
  • Ensure exceptional Day 1 setups by preparing workspaces, equipment, and hardware in coordination with the remote IT team.
  • Maintain accurate inventory and simple, scalable processes for onboarding, offboarding, and basic IT support.
  • Support key leaders with structured administrative help across calendars, travel, expenses, and meeting coordination.
  • Strengthen team operations by organizing essential office information and communicating updates clearly and proactively.

Benefits

  • health_insurance
  • dental_insurance
  • vision_insurance
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