Office Manager

Steinbacher Goodall & Yurchak•State College, PA

51d•Onsite

About The Position

Plan, direct and coordinate daily operations of the State College office locations in collaboration with the firm's Executive Director and partners. Provide leadership in the following areas: human resources and staff development, policies and procedures, internal operations and special projects. Coordination of physical building and location needs such as supply orders, scheduling maintenance, and safety inspections. This role will need to travel to both office locations as needed.

Requirements

Bachelor's degree in Business Administration, Management, Communications or related field (or equivalent work experience).
2-3 years experience managing a team, in-office experience preferred.
Excellent organizational skills, able to manage multiple tasks and priorities effectively.
Strong attention to detail and problem-solving abilities.
Exceptional verbal and written communication skills.
Proficient in office software, including Microsoft Office Suite and virtual meeting platforms.
Ability to adapt to a fast-paced, dynamic virtual environment with a positive attitude.
A high level of professionalism, integrity, and confidentiality.
Flexibility to work outside regular hours when required.

Responsibilities

On-site coordinator for building and grounds such as supply orders, scheduling safety inspections and coordinating maintenance and up-keep for facilities.
Oversee all human resource functions for the offices including employee onboarding, organization of employee files, monitor staff workloads, oversee performance management process and hold staff accountable for their job requirements, initiate discipline process as needed, manage employee relations, develop culture to maximize employee contributions by utilizing and developing their strengths and serve as role model and coach.
Utilize Kolbe reports to assist with team productivity and relationship-building.
Create, administer and evaluate quality assurance systems for productivity and efficiency
Assist with training as needed to ensure all staff are aware of and following current firm procedures.
Coordinate and review of time logs by staff to align with productivity standards
First point of contact for all staff technological needs such as computers, printers and phone system
Assist with information technology plan and goals with the Executive Director.
Collaborate with Executive Director on monitoring profitability of office and coordinate strategic planning to meet firm metrics and goals.
Create standard operating procedures to meet profitability goals and metrics set by the leadership team.
Evaluating client life cycle and progression to create procedures to align with firm standards across all locations.
Maintain confidentiality of all client and personnel information in accordance with Steinbacher, Goodall & Yurchak policies
Manage special projects as assigned by the Executive Director or Partners