Office Manager

WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC•Ontario, CA

About The Position

Are you a dynamic leader with a passion for the dental industry? West Coast Dental is seeking a talented and motivated Dental Office Business Manager to join our team and help us deliver exceptional patient care. Why Work With Us? Competitive Compensation: Enjoy a top-tier base salary plus performance bonuses. Diverse Patient Base: Serve a wide range of dental patients with various payor types. Comprehensive Dental Services: General, specialty, and orthodontic care in all offices. Commitment to Quality: Be part of an established dental organization focused on quality and patient experience. Professional Growth: Access opportunities for training, development, and mentorship in the dental field. Supportive Teams: Work with excellent clinical and administrative dental teams in every office. Collaborative Environment: Engage in a team approach to providing exceptional dental patient experiences. Modern Facilities: Utilize state-of-the-art dental practice management systems, instruments, and equipment. What We Seek in a Dental Office Business Manager Leadership Skills: Ability to lead and manage dental teams effectively. Analytical Abilities: Strong skills in analyzing operational, performance, and financial metrics in a dental setting. Passion for Helping: A genuine desire to assist patients and staff. Personable Nature: Outgoing, cheerful, and approachable demeanor. Communication Skills: Excellent verbal and written communication abilities. Team Player: Commitment to being part of a high-quality dental team focused on patient satisfaction. Career Growth: Eagerness to learn, grow, and advance professionally in the dental industry. Qualifications (Dental Experience Preferred, Not Required) Computer Proficiency: Strong computer skills. Motivation: Desire for career advancement in the dental field. Professionalism: Interest in being part of a professional dental team. Analytical and People Skills: Strong analytical abilities and interpersonal skills. Leadership: Ability to lead and manage dental teams. Collaborative Spirit: Personable and cheerful demeanor. Communication: Strong interpersonal, oral, and written communication skills. Judgment: Ability to make sound decisions. Independence: Ability to work independently and manage multiple projects. Education: Bachelor’s Degree required. Experience: Dental experience preferred but not required. Opportunities for All Experienced Candidates: Join our family and culture, and grow operationally to reach your full potential in the dental industry. New Candidates: Receive training, coaching, and guidance from experienced Regional Managers, Office Managers, and Training Department leadership. Benefit from training programs, regular reviews, one-on-one coaching, and other resources to help you succeed. About Us For over 30 years, West Coast Dental has been committed to providing high-quality general and specialty dental and orthodontic care, ensuring a great patient experience. With over 48 offices in greater Los Angeles, Orange County, the Inland Empire, and Northern San Diego, we offer comprehensive dental care to a diverse patient base, including private, PPO, Medi-Cal, and HMO patients. We are expanding and expect significant growth and opportunities for our employees and partners.

Requirements

Computer Proficiency: Strong computer skills.
Motivation: Desire for career advancement in the dental field.
Professionalism: Interest in being part of a professional dental team.
Analytical and People Skills: Strong analytical abilities and interpersonal skills.
Leadership: Ability to lead and manage dental teams.
Collaborative Spirit: Personable and cheerful demeanor.
Communication: Strong interpersonal, oral, and written communication skills.
Judgment: Ability to make sound decisions.
Independence: Ability to work independently and manage multiple projects.
Education: Bachelor’s Degree required.

Nice To Haves

Experience: Dental experience preferred but not required.

Responsibilities

Team Management: Coach, mentor, and oversee front and back-office dental staff to ensure excellent patient experiences and compliance.
Collaboration: Work with Regional Management, Call Center, Marketing, HR, Recruiting, and other departments to analyze performance and ensure optimal staffing and patient flow.
Scheduling: Manage staff, patient, and doctor schedules.
Hiring and Training: Interview, hire, and train dental staff.
Compliance: Oversee compliance with OSHA, HIPAA, Code of Safe Practices, and HR policies.
Leadership: Collaborate with dentists, hygienists, and support staff to promote clinical and administrative excellence.