Office Manager - Old Cathedral

Archdiocese of St. Louis•St. Louis, MO

13d•Onsite

About The Position

The Basilica of Saint Louis, King of France (The Old Cathedral) is seeking a welcoming, organized, and detail-oriented Parish Office Manager to oversee the daily administrative operations of the parish office. Serving as the primary point of contact for parishioners, visitors, clergy, staff, and community members, the Parish Office Manager provides exceptional customer service, maintains parish records, coordinates communications, and supports the ministries and mission of the parish. This position plays a key role in ensuring efficient office operations while fostering a professional, hospitable, and faith-filled environment.

Requirements

Associate degree, administrative training, or equivalent work experience preferred.
Previous experience in office administration, office management, customer service, receptionist, or executive support roles preferred.
Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Canva.
Experience with databases, parish management software, or similar office systems preferred.
Excellent organizational, interpersonal, and customer service skills.
Strong verbal and written communication abilities.
Willingness to learn new technology and software applications.
Supportive of the mission, values, and teachings of the Catholic Church.

Nice To Haves

Bilingual proficiency is a plus.

Responsibilities

Serve as the first point of contact for parishioners, visitors, vendors, and community members, providing courteous and professional assistance.
Answer, screen, and respond to telephone calls, emails, and general inquiries.
Provide information regarding Mass schedules, sacramental preparation, parish ministries, museum operations, and parish events.
Maintain parish calendars, meeting schedules, facility reservations, and Pastor travel arrangements.
Prepare and distribute parish correspondence, announcements, mailings, and other communications.
Create and publish the weekly parish bulletin using Canva, coordinating content review and approval with the Pastor.
Maintain sacramental records including Baptisms, First Communions, Confirmations, Marriages, and Funerals.
Prepare and submit required Archdiocesan reports, including Annual Catholic Appeal, St. Louis Review, and Status Animarum documentation.
Provide administrative support to the Pastor, parish staff, ministry leaders, volunteers, and parish committees.
Assist with the planning and coordination of parish events, meetings, and special projects.
Update parish communication platforms, including website content and electronic communications.
Maintain strict confidentiality regarding parishioner, personnel, financial, and pastoral matters.
Perform other duties as assigned by the Pastor.