Office Manager, SI Office
About The Position
The Department of Design and Construction's (DDC) Operations Division, Staten Island Borough Office, is seeking an experienced and organized Office Manager. The selected candidate will assume overall responsibility for coordinating and overseeing the administrative support functions of the Staten Island Borough Office. The Office Manager will supervise administrative staff, provide support to field personnel, and create and maintain databases in coordination with other divisions. Responsibilities include processing watermain shutdown requests for active projects and managing Freedom of Information Law (FOIL) requests in collaboration with DDC Legal and project engineers. The candidate will coordinate with Engineers in Charge by updating monthly site lists, maintain Protected Street Status records using the NYCStreets database, and prepare monthly infrastructure reports for Staten Island projects. The Office Manager will also prepare and receive project boxes for archiving and liaise with the Records Unit for box pickup. The Office Manager will respond to homeowner and business complaints received via 311 calls and manage water main shutdown notifications. Additional responsibilities include overseeing and maintaining the visitor sign-in log and records filing system, approving conference room scheduling, and collaborating with building management and the Operations Facilities team on all facilities-related matters. The candidate will also monitor security cameras to ensure the safety and security of guests and staff and submit monthly borough office reports. The Office Manager will serve as the backup liaison for Operations Technology and Innovation and assist the Assistant Commissioner with special projects as needed.
Requirements
- A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
- High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
- Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
- Currently authorized to work full-time in the United States (U.S.).
- Ability to present original documents proving citizenship or the legal right to work in the U.S.
Responsibilities
- Coordinating and overseeing the administrative support functions of the Staten Island Borough Office.
- Supervising administrative staff.
- Providing support to field personnel.
- Creating and maintaining databases in coordination with other divisions.
- Processing watermain shutdown requests for active projects.
- Managing Freedom of Information Law (FOIL) requests in collaboration with DDC Legal and project engineers.
- Coordinating with Engineers in Charge by updating monthly site lists.
- Maintaining Protected Street Status records using the NYCStreets database.
- Preparing monthly infrastructure reports for Staten Island projects.
- Preparing and receiving project boxes for archiving.
- Liaising with the Records Unit for box pickup.
- Responding to homeowner and business complaints received via 311 calls.
- Managing water main shutdown notifications.
- Overseeing and maintaining the visitor sign-in log and records filing system.
- Approving conference room scheduling.
- Collaborating with building management and the Operations Facilities team on all facilities-related matters.
- Monitoring security cameras to ensure the safety and security of guests and staff.
- Submitting monthly borough office reports.
- Serving as the backup liaison for Operations Technology and Innovation.
- Assisting the Assistant Commissioner with special projects as needed.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
