Office Manager Construction
About The Position
The Office Manager leads the administrative operations team that supports customer experience and operational execution. The role oversees office personnel responsible for customer service, permitting, scheduling, product ordering, receiving, payroll support, and accounts receivable. Although direct reports are administrative team members, the position influences the broader organization by ensuring processes are followed, information flows accurately, and operational standards are maintained. The successful candidate will strengthen an established team, develop talent, reinforce accountability, and ensure the systems and processes supporting the business operate efficiently and effectively. The role calls for a professional operational leader who can coach and develop employees, establish clear expectations, improve consistency and communication, and help deliver a strong customer experience.
Requirements
- Exceptional organizational skills.
- Sound business judgment.
- Commitment to continuous improvement.
- Ability to lead with professionalism, integrity, and accountability.
- Ability to develop and strengthen an established administrative team.
- Ability to create clarity, consistency, and follow-through across office operations.
- Ability to coach and develop people and foster accountability.
- Ability to communicate effectively and manage processes.
- Ability to balance attention to detail with broader business objectives.
- Ability to navigate customer escalations with empathy and professionalism.
Responsibilities
- Lead and develop the administrative operations team.
- Oversee office personnel responsible for customer service, permitting, scheduling, product ordering, receiving, payroll support, and accounts receivable.
- Ensure processes are followed, information flows accurately, and operational standards are maintained.
- Strengthen team accountability, consistency, efficiency, communication, and execution.
- Identify opportunities for operational improvement before issues arise.
- Navigate customer escalations with confidence, empathy, and professionalism.
- Reinforce systems and processes that support company performance.
- Support company growth and maintain operational excellence.
Benefits
- Health insurance
- Paid time off
- Competitive salary
- Dental insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
