Office Manager

The Center for Children and Families•Shreveport, LA

4d•$32,000 - $34,000•Onsite

About The Position

The Office Manager is responsible for facilities management of the Shreveport office, as well as administrative duties. This position requires drafting professional correspondence, answering the phones, mail, data entry, event planning and set up, as well as other duties assigned. This position reports and acts as an assistant to the Regional Clinical Director and clinical coordinators.

Requirements

High school diploma.
Ability to handle multiple tasks, to be self-motivated and decisive.
Ability to communicate concisely and effectively, both oral and written.
Ability to maintain confidential information.
Must be well organized and efficient in the office setting.
Must have a warm and welcoming presence.
Knowledge and understanding of computer word processing programs, e-mail, and the internet.

Nice To Haves

Preference given to those with higher education.

Responsibilities

Oversee all functions of the office
Manage the phone, internet, and computer needs
Handle phone calls in a pleasant and professional manner
Process client and community partner requests
Purchase and maintain office supplies
Purchase and maintain office food, drinks, and snacks
Order and cater meals for meetings
Clean and prepare meeting areas
Office safety checks
Manage company credit cards and receipts
Manage therapy room schedules
Input referrals as needed
Review and email monthly reports and intake letters
Complete program discharges
Complete monthly file review
Complete monthly client experience calls
Manage client waitlist phone calls
Manage and maintain correspondence with courts (referrals, updates, and reports)
Maintain communication with community agencies and resource providers
Assist in Medicaid checks
Prepare reports as needed
Help set up and work tables or booths at community events
Demonstrate acceptable level of commitment to The Center’s core values and mission
Complete all necessary training
Learn about all programs The Center offers and be able to communicate it to the public when asked
Assist the Regional Clinical Directors, coordinators, and executives as needed and when requested
Complete time sheet
Participate in performance evaluations
Attend all-staff trainings and weekly Huddle
Other duties as assigned