Office Manager

Great Day Improvements: A Family of Brands•Denver, CO

About The Position

If you are an ambitious, detail-oriented individual with commitment to excellent service, join the Champion Window team. As an Office Manager, you will be part of an organization with a strong focus on providing exceptional customer service for high-quality, made-in-America products. This role is responsible for directing the Customer Service function of a Champion store, supervising a small office staff, performing the accounts payable and accounts receivable entry, and supporting the corporate Human Resource department at the local levels. Champion’s dedication to customer satisfaction, product innovation and quality manufacturing is the driving force behind our success and growth. Founded in 1953, Champion has since expanded into locations nationwide—all of which are supported by professional sales, installation and service teams. Working at Champion is more than just a job. It's an inspiring career that helps make families' homes safer, healthier, and more attractive and energy efficient. We offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more. Champion Window is an Equal Employment Opportunity Employer If you need assistance with completing the online application due to a disability, please contact Champion Window. Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career.

Requirements

Ability to lead a team and ensure customer service excellence
Associate degree or equivalent experience
3-5 years of relevant customer service and basic bookkeeping experience; 2 years of supervisory experience preferred
Proven ability to meet deadlines and work under pressure
Comprehensive problem-solving and organizational skills
Ability to work daily with remote locations
Desire to work as part of a team to improve current processes and systems
Ability to build professional working relationships with all levels of the organization
Proficiency in MS Suite (Word, Excel, Access, PowerPoint)
Completion of a standardized accounting test, minimum score required to qualify

Nice To Haves

Experience with job cost analysis preferred

Responsibilities

Accounts receivable payment and invoice entry in Dynamics AX
Accounts payable invoice entry in Dynamics AX
Access database entry
Prepare month-end schedules and work with centralized accounting team to prepare accurate and timely monthly financials
Coordinate with remote teams to ensure Champion process and policies are being upheld
Provide supervision, assistance, and training to office staff on how to deliver the best customer service and address issues as needed
Investigate customer issues and find solutions
Communicate with customers via phone and email using the Champion script
Comply with proper vendor and subcontractor documentation and recordkeeping (W9s and Certificate of Insurance)
Retain and manage employee documentation, required recordkeeping and confidential employee files
Provide support to centralized Accounting and Human Resources departments
Complete the local payroll responsibilities