Office Manager

Turner Construction • West Memphis, AR

15d

About The Position

Manage overall office functions and direct and coordinate administrative services, processes, and procedures.

Requirements

• Bachelor’s Degree from accredited degree program and/or related professional certification, with minimum 6 years of relevant office management experience required, in lieu of degree/certification, High School Diploma or GED and minimum 10 years of related office management experience; or equivalent combination of education and/or experience
• Negotiation and contract management skills
• Effective active listening skills and follow up on commitments and deadlines
• High degree of organization, attention to detail, and accuracy
• Good judgment to solve problems and prioritize responsibilities for self and team
• Effective communication skills with others that are not direct reports
• Excellent relationship-building skills, engage teams, vendors, and others
• Work with multiple levels of management and senior leadership
• Work independently with little or no supervision, team player
• Approachable, proactive, positive, and professional
• Professional verbal communication and business writing skills
• Proficient computer skills and Microsoft Office suite of applications

Nice To Haves

• Commissioned Notary Public
• Supervisory/management experience

Responsibilities

• Manage vendor service-related partnerships, liaise with building and facilities managers, and oversee day-to-day facilities management (e.g., repairs, HVAC, janitorial, housekeeping services, lighting).
• Maintain service level agreements (SLA) with vendors and service technicians for related office services and equipment repairs and service. Engage Information Services (IS) team for office related technology support.
• Management of safety related aspects of office environment working in coordination with Business Unit (BU) Safety Manager. Serve as emergency contact for location and document safety performance.
• Coordinate office access for staff with Information Systems (IS) team.
• Collaborate with project lead to coordinate office relocation activities.
• Embrace company culture, values, Diversity, Equity, & Inclusion (DE&I) activities.
• Provide excellent customer experience and prompt responses to requests for office support, balance workloads, delegate assignments, and hold staff/direct reports accountable to commitments and deadlines.
• Supervise, review, and approve jobsite and office supply and furniture orders and authorize new users for national supplier account. Maintain and secure corporate credit card approvals for office and/or travel use. Process expense reports and reconcile monthly BU travel account.
• Provide accurate and timely management of office expenses, align to BU budgets and update BU leadership.
• Maintain staff seating and organizational charts; coordinate and execute local office moves.
• Lead and support BU initiatives for employee related work-life balance initiatives.
• Manage event coordination activities, including team meetings, negotiation of contract terms with vendors, and provide timely status to BU leadership.
• Manage records retention account (physically and digitally). Maintain access and data in AIA (American Institute of Architects) contract software. Notarize pay applications and other documents.
• Establish Standard Operating Procedures (SOP) for role and team roles. Explore and drive innovative ideas to improve systems, processes, and service quality. Receptive to team and staff recommendations for updates. Work with local Human Resources (HR) and Operations to determine impact to BU and to implement.
• May supervise Administrative Services (AS) staff (across multiple offices as necessary). Provide orientation to new staff, regular feedback, conduct performance appraisals, identify professional development training, and may serve as Development Partner.
• Understand, uphold, and support company mission, vision, strategy, and BU related initiatives; keep team members informed, and encourage adoption.
• Other activities, duties, and responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees