Office Manager

Elliott Davis • Raleigh, NC

3d

About The Position

The Office Manager is an integral member of our Firm Support Services team, providing on the ground support in our local office, and coordinating the work-flow process of the logistics team. This individual is required to make independent decisions in prioritizing requests and assigning duties to other Logistics personnel, and effectively manage through stressful situations. He or she is responsible for staffing office support needs, leading and developing his or her team, and providing coaching, training, and feedback as needed. This individual always presents a professional appearance and demeanor, and represents the firm’s mission, vision, and values appropriately, making our employees and our visitors feel welcome, and providing support and cross-training as needed.

Requirements

• Bachelor or Associate’s degree preferred or equivalent experience in a Professional Services’ firm
• Minimum 8+ years of executive administrative experience working in a professional services firm or office setting
• Proven experience in managing or supervising administrative personnel
• Knowledge of office manager responsibilities, systems, and procedures
• Ability to work alone and/or unsupervised
• Ability to work overtime as needed and/or on a seasonal basis (weekday evenings and weekends)
• Must be honest and ethical and maintain confidentiality when necessary
• Must be reliable, responsible, dependable, and fulfill obligations
• Willingness to lead, take charge, and offer opinions and direction
• Strong attention to detail and problem-solving skills
• Flexibility and adaptability required
• Ability to build relationships with all levels of employees
• A commitment to quality, continuous improvement, and teamwork
• Ability to multitask and prioritize
• Excellent written and verbal communication skills
• Excellent computer skills, including proficiency in Microsoft Office (MS Word, MS Excel, and MS Outlook in particular)

Responsibilities

• Plan, direct and coordinate support services for the office
• Directly supervise logistics personnel, serving as their mentor and coach.
• Help identify opportunities for staff development and cross-training
• Goal setting and annual review process, including performance management and development of local logistic personnel
• Plan and coordinate internal office events and community engagement in conjunction with leadership
• Serve as the main point of contact for all building maintenance and facilities requests, facilities support and service calls
• Maintain an updated record of invoices from external partners and track regular and ad-hoc facility expenses
• Manage vendor relationships, and make recommendations to leadership regarding options and cost saving initiatives
• Coordinate various facility-related and custodial- related functions in the local office
• Set up and break down/clean-up of conference or meeting rooms
• Submit catering orders for meetings or training sessions
• Assist with vendor contact and coordination of services
• Assist with other hospitality requests as needed, and recommend ways to improve processes
• Maintain a safe, functional, and productive work environment, and ensure the physical appearance of the office meets company standards
• Coordinates and ensure security and emergency preparedness procedures are implemented properly
• Communicates workplace safety precautions to employees
• Assist in the onboarding process for new hires and the offboarding process for employees leaving the firm
• Maintain office equipment, such as printers, projectors, etc., and/or identify the need for any repairs
• Check rooms and furniture to identify needs for repairs or renovations
• Additional duties as required

Benefits

• generous time away and paid firm holidays, including the week between Christmas and New Year’s
• flexible work schedules
• 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible)
• first-class health and wellness benefits, including wellness coaching and mental health counseling
• one-on-one professional coaching
• Leadership and career development programs
• access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree