Office Manager

The Salvation Army USA Central Territory•Chicago, IL

10d•$46,995 - $56,347•Onsite

About The Position

The Office Manager is responsible for overseeing daily administrative and operational support functions for Harbor Light Center. This position provides direct support to the Executive Director and leadership team by coordinating interdepartmental operations, administrative systems, communication processes, compliance support, and organizational initiatives.

Requirements

Proficiency in Microsoft Office (Word, Excel, Outlook) and standard office equipment.
Familiarity with Salvation Army systems, policies, and reporting structures.
Experience supporting compliance, accreditation, or grant-funded programs.
Ability to maintain strict confidentiality.
An attention to detail.
Strong organizational, time-management, and attention-to-detail skills.
Excellent written and verbal communication skills.
Strong interpersonal and customer service skills.
Ability to manage multiple priorities and meet deadlines.
Ability to work independently and collaboratively in a team environment.
Commitment to professionalism, integrity, and service.
A positive attitude and the ability to be flexible in light of changing job situations/priorities.
Supportive of the mission of The Salvation Army.

Nice To Haves

Associates or Bachelor’s Degree in Business Administration, Healthcare Administration, Office Management or related field preferred.
Minimum of 3-5 years of administrative, operations or leadership experience preferred.
Experience in nonprofit, healthcare, behavioral health, social services or faith-based organizations preferred.

Responsibilities

Oversees daily office operations and administrative support functions across multiple departments.
Provides high-level administrative and operational support to the Executive Director and leadership team.
Coordinates communication, workflow, and operational support between departments.
Supervises administrative support staff and assigned office personnel.
Assists leadership with reports, budgets, grant documentation, requisitions, and purchasing requests.
Coordinates meetings, calendars, conference room scheduling, agendas, and meeting minutes.
Assists with organizational projects, audits, CARF preparation, and operational compliance initiatives.
Supports billing and administrative operations by coordinating with leadership and support staff.
Maintains confidential administrative records and reports.
Ensures departments have appropriate office supplies, equipment, and resources.
Drafts professional correspondence, reports, and internal communications.
Participates in leadership meetings and organizational planning efforts.
Supports a mission-focused work environment aligned with Salvation Army values.
All other duties as assigned.