Office Manager - Residential High-Rise

WRMC, Inc. • Austin, TX

7h • Onsite

About The Position

We are seeking an experienced and highly organized Office Manager to support the daily operations of a luxury condominium community. This role serves as a key partner to the General Manager and leadership team, overseeing administrative operations, resident communications, compliance tracking, and front office functions. The ideal candidate is a polished professional with strong organizational skills, exceptional attention to detail, and a passion for delivering outstanding service in a resident-focused environment.

Requirements

• High school diploma required
• 3–5 years of office management, administrative, or property management experience
• Strong leadership and supervisory skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills
• Strong organizational abilities and exceptional attention to detail
• Professional demeanor and customer-service mindset suited for a luxury residential environment
• Basic understanding of accounting, budgeting, and financial reports
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint)

Nice To Haves

• Associate's or Bachelor's degree preferred
• Previous experience supporting Boards of Directors, committees, or community associations is highly desirable
• Experience in condominium, HOA, residential, or hospitality environments preferred
• Experience with property management platforms such as BuildingLink or Vantaca is a plus

Responsibilities

• Oversee the daily operations of the management office, ensuring efficiency, organization, and exceptional service
• Supervise front office staff and help maintain a professional, welcoming resident experience
• Prepare resident communications, notices, reports, meeting materials, and official correspondence
• Support the General Manager with weekly updates, management reports, and administrative projects
• Maintain contracts, warranties, vendor records, and critical community documentation
• Coordinate Board, committee, and membership meetings, including agenda preparation and meeting packets
• Serve as a liaison between residents, management, committees, and vendors
• Assist with resident inquiries, account updates, online payment support, and community communications
• Help manage community newsletters, social events, and resident engagement initiatives
• Track key deadlines, contract renewals, and compliance requirements to support smooth community operations

Benefits

• Medical, Dental, and Vision Insurance
• Short-Term and Long-Term Disability
• Employee Assistance Program (EAP)
• Identity Theft Protection
• Pet Insurance
• Retirement Plan
• Paid Time Off (PTO)
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED