Clinic Office Manager
About The Position
Total Education Solutions (TES) is seeking an organized, energetic, and customer-focused Office Manager to lead the daily operations of our busy pediatric therapy clinic. Our multidisciplinary clinic provides Physical Therapy (PT), Occupational Therapy (OT), Speech Therapy (ST), and Applied Behavior Analysis (ABA) services to children and families throughout San Diego. TES is a female-owned organization led by experienced educators and clinicians who are passionate about creating opportunities for individuals of all abilities. We empower children and adults through customized education and therapeutic services designed to help each person reach their fullest potential.
Requirements
- Excellent customer service and communication skills.
- Strong organizational and time management abilities.
- Comfortable managing multiple priorities in a fast-paced environment.
- Experience with Microsoft Office, Google Workspace, and spreadsheets.
- Ability to learn new software and electronic medical record systems.
- Positive attitude, attention to detail, and a team-first mindset.
Nice To Haves
- Previous experience in healthcare, therapy, medical, behavioral health, or a busy office environment is preferred.
Responsibilities
- Manage the day-to-day operations of a busy pediatric therapy clinic.
- Provide exceptional customer service to families, therapists, and community partners.
- Answer phones, greet families, and serve as the primary point of contact for the clinic.
- Schedule evaluations, therapy appointments, and staff calendars.
- Enter new clients and maintain accurate records in our electronic medical record (EMR) system.
- Support payroll processes, therapist schedules, and timekeeping.
- Maintain spreadsheets, reports, and operational tracking tools.
- Order office and clinic supplies and manage inventory.
- Coordinate with therapists to ensure smooth daily operations.
- Support education contracts and communication with school partners.
- Troubleshoot issues, prioritize competing tasks, and keep the clinic running efficiently.
- Collaborate closely with the Business Support Manager and partner with leaders across our Southern California region of four clinics.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
