Office Manager - Tridont Dental, Brampton, ON

123DentistBrampton, ON
CA$60,000 - CA$65,000Onsite

About The Position

The team at Tridont Dental located in Brampton, ON are looking for a passionate, hard-working Office Manager on a Full time basis. The ideal Office Manager for our team would be excited to develop and implement innovative methods to optimize patient experience, improve the flow of patients into practice, and create working harmonies between the front desk office and dental professional team. This is an opportunity for a strong operational leader who wants to make a meaningful impact.

Requirements

  • 2 year of experience is required in dental office management or dental administration
  • Highly proficient in MS Office (MS Excel and MS Outlook)
  • Strong written and communication skills when speaking with patients and dental providers
  • Strong knowledge of medical and dental terminology and processes
  • Experience maintaining a professional level of patient privacy
  • Demonstrated experience managing budgets, and other financial transactions
  • Demonstrated ability to communicate effectively with patients and families
  • Customer service mindset

Nice To Haves

  • Experience with dental practice management software such as Abeldent is considered an asset

Responsibilities

  • Oversee billing, insurance processing, collections, and financial accuracy
  • Monitor clinic KPIs, productivity, and performance metrics
  • Identify opportunities to improve efficiency, patient retention, and overall clinic growth
  • Support treatment acceptance and exceptional patient communication experiences
  • Lead by example in delivering an outstanding patient experience
  • Ensure operational consistency and high service standards across all patient interactions
  • Collaborate closely with Regional Leadership to support clinic growth strategies

Benefits

  • Full-time
  • Permanent employment
  • Benefits
  • State-of-the-art technologies/equipment (ITERO)
  • Free parking available
  • Transit accessible
  • Opportunity for professional advancement
  • Team building activities
  • Mentorship and training from highly skilled, experienced dental professionals; a great opportunity to grow and excel
  • Collaborative team and environment to help you succeed as an Office Manager. Working at Tridont Dental, you will experience a team-oriented environment as it is a massive part of who we are
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