Office Manager

WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC • Ontario, CA

4d • Onsite

About The Position

West Coast Dental is seeking a talented and motivated Dental Office Business Manager to join our team and help us deliver exceptional patient care. This role involves leading and managing dental teams, analyzing operational and financial metrics, and ensuring a high level of patient satisfaction. The position offers opportunities for professional growth within a well-established dental organization.

Requirements

• Bachelor’s Degree required.
• Strong computer skills.
• Desire for career advancement in the dental field.
• Interest in being part of a professional dental team.
• Strong analytical abilities and interpersonal skills.
• Ability to lead and manage dental teams.
• Personable and cheerful demeanor.
• Strong interpersonal, oral, and written communication skills.
• Ability to make sound decisions.
• Ability to work independently and manage multiple projects.

Nice To Haves

• Dental experience preferred but not required.

Responsibilities

• Coach, mentor, and oversee front and back-office dental staff to ensure excellent patient experiences and compliance.
• Work with Regional Management, Call Center, Marketing, HR, Recruiting, and other departments to analyze performance and ensure optimal staffing and patient flow.
• Manage staff, patient, and doctor schedules.
• Interview, hire, and train dental staff.
• Oversee compliance with OSHA, HIPAA, Code of Safe Practices, and HR policies.
• Collaborate with dentists, hygienists, and support staff to promote clinical and administrative excellence.

Benefits

• Paid Time Off
• Sick Pay
• Holiday Pay
• Medical Coverage
• Supplemental Vision Coverage
• Comprehensive Dental Benefits for Employees and Dependents
• Voluntary Supplemental Insurance (Life, Disability, Critical Illness, Accident)
• 401k Plan Participation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level