Office Manager

Guardian Home Healthcare•Raleigh, NC

8d•Onsite

About The Position

The position is a central point of communication for the agency. The Office Manager will coordinate with the clients, or clients’ responsible parties, power of attorney, institutions, etc. Guardian Home Healthcare Office Manager should be knowledgeable and up-to-date on all scheduled employees’ assignments, initial assessment, supervisory visits (sup-visits), and TB’s and CPR’s due dates and communicate the information to the appropriate staff, clients, RNs/LPNs and other professionals. As the central point of communication, the Office Manager should be able to communicate with clients both in person and on the phone. The Office Manager must be computer literate and be able to effectively carry out the required administrative and computer-related responsibilities:Ensure that the agency is in compliance with all applicable Home Healthcare State and local laws.Be familiar with the rules of the DHSR and Medicaid Policies and maintain them within the agency.Ensure the completion, maintenance and submission of such reports and records as required by the DHSR.Maintain ongoing liaison with the governing body, professional advisory group, staff members and the community.Maintain appropriate personnel records, administrative records and all policies and procedures of the agency.Employ qualified personnel in accordance with each job description.Provide orientation of new staff, regularly scheduled in-service education programs and opportunities for continuing education for the staff. If the position of Guardian Home Healthcare Inc. Manager becomes vacant, the assistant office manager shall act until a replacement is officially named.Maintaining a current organizational chart to show lines of authority down to patient level.Ensure the employees assigned to clients have the skills to meet the POCEnsure staff have continuing education hours.Develop orientation plan for policies and procedures.Shall be responsible for growing the company through continuous recruitment of skilled employees, promoting the good image of the company, strict adherence to all the company rules and regulations, enforcing disciplinary actions against all employees should the need arise, and coordination and promotion of harmonious work environment. Must have good Knowledge of HIPPA and OSHA rules and regulations.Must be respectful to all hierarchical superiors and must responsibly execute all lawful commands and orders.Perform all other functions as may be assigned by the representative of the Board of Directors and the Administrator.

Requirements

Computer literate
Good knowledge of HIPPA and OSHA rules and regulations
Must be respectful to all hierarchical superiors
Must responsibly execute all lawful commands and orders

Nice To Haves

Knowledgeable and up-to-date on all scheduled employees’ assignments, initial assessment, supervisory visits (sup-visits), and TB’s and CPR’s due dates

Responsibilities

Coordinate with clients, clients’ responsible parties, power of attorney, institutions, etc.
Maintain knowledge of scheduled employees’ assignments, initial assessment, supervisory visits, and TB’s and CPR’s due dates and communicate this information to appropriate staff, clients, RNs/LPNs, and other professionals.
Communicate with clients both in person and on the phone.
Ensure agency compliance with all applicable Home Healthcare State and local laws.
Be familiar with and maintain DHSR rules and Medicaid Policies within the agency.
Ensure completion, maintenance, and submission of reports and records required by the DHSR.
Maintain ongoing liaison with the governing body, professional advisory group, staff members, and the community.
Maintain appropriate personnel records, administrative records, and all agency policies and procedures.
Employ qualified personnel in accordance with each job description.
Provide orientation for new staff, regularly scheduled in-service education programs, and opportunities for continuing education.
Act as assistant office manager until a replacement is officially named if the Office Manager position becomes vacant.
Maintain a current organizational chart showing lines of authority down to the patient level.
Ensure employees assigned to clients have the skills to meet the POC (Plan of Care).
Ensure staff have continuing education hours.
Develop an orientation plan for policies and procedures.
Grow the company through continuous recruitment of skilled employees.
Promote the good image of the company.
Enforce strict adherence to all company rules and regulations.
Enforce disciplinary actions against employees when necessary.
Coordinate and promote a harmonious work environment.
Perform all other functions as may be assigned by the representative of the Board of Directors and the Administrator.